Fady Mikhaiel

Customer Support RepresentativeFull Time

• Job Details:-I work on opening personal and business accounts, maintaining existing accounts and resolve client concerns in a manner that ensures client satisfaction and meets all procedural requirements, -- Act as a leader in providing exceptional customer service. -Assist in organizing customer service operational workflow to lead and ensure provision of exceptional customer service and proactively refers bank products based on customer needs -Develop and maintain extensive knowledge of all bank products and services -interviewing merchant card service customers and process MES requests