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Fady Magdy Mourice

Customer care representative

Sharm Alsheikh, South Sinai, Egypt

Work Experience

  • Customer care representativeFull Time

    Vodafone Egypt

    Mar 2021 - Jan 2022 -10 months

    Egypt , Assiut

    • Job Details:Maintained accurate and current customer account data with manual forms processing and digital information updates. Contributed to company achieving and holding industry - leading customer services rating
  • Customer care representativeFull Time

    Orange Egypt

    Aug 2019 - Feb 2021 -1 yr, 6 months

    Egypt , Assiut

    • Job Details:Maintained accurate and current customer account data with manual forms processing and digital information updates. Contributed to company achieving and holding industry - leading customer services rating
  • Accountant and ReceptionistFull Time

    Salam travel company

    Dec 2017 - Mar 2019 -1 yr, 3 months

    Egypt , Assiut

    • Job Details:Responsible for receiving customers and informing them of the latest offers, as well as making their reservations, and also responsible for the company's daily treasury and recording all expenses and revenues in the general ledger
  • Education

    • Bachelor's Degree in Accounting

      Assiut University (AUN)

      Jan 2017 

    Skills

    • Customer Care
    • Good in using Microsoft word and Excel
    • Good Listener

    Languages

    • English

      Advanced
    • French

      Intermediate
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