FL
Fady Latif
Customer Service Specialist at Export Development Bank of Egypt
Heliopolis, Cairo, EgyptWork Experience
Customer Service SpecialistFull Time
Export Development Bank of Egypt
Mar 2019 - Present -6 yrs, 4 months
Egypt , Cairo
Senior Teller OfficerFull Time
Export Development Bank of Egypt
Feb 2018 - Feb 2019 -1 yr
Egypt , Cairo
TellerFull Time
Export Development Bank of Egypt
Feb 2016 - Feb 2018 -2 yrs
Egypt , Cairo
- Job Details:- Provide account services by receiving cash deposits; cashing checks; processing withdrawals. - Balancing of the ATM. - Identify referral opportunities and make relevant referrals. - Exchange foreign currencies. - Prepare currency transaction reports. - Ensure compliance with all internal controls and established policies and procedures.
Customer Service OfficerFull Time
National Bank of Greece
Dec 2013 - Dec 2015 -2 yrs
Egypt , Giza
- Job Details:- Handle, serve, and provide operational services to clients to ensure presenting high quality service that meets clients expectations. - Attracting business opportunities and cross-selling products to potential clients. - Obtain and evaluate all relevant information to handle product and service inquiries. - Handle and resolve complaints. - Filing work.
Education
Bachelor's Degree in Management Sciences
Sadat Academy for Management Sciences (SAMS)Jan 2009 - Jan 2013 - 4 yr
High School - Thanaweya Amma
St. Georges CollegeJan 2009
Activities
Stockholders team member at Simulation Model of Extraordinary General Assembly
Student Activity
Feb 2012 - May 2012 -3 months
Languages
English
FluentArabic
Fluent
Training & Certifications
Diploma in Business Process Management
Global Text Project·2017