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Fady Fady

Call Center Agent at Al Ahli Bank Of Kuwait ( Abk Egypt )

Haram, Giza, Egypt

Work Experience

  • Call Center AgentFull Time

    Al Ahli Bank Of Kuwait ( Abk Egypt )

    May 2024 - Present -1 yr, 2 months

    Egypt , Cairo

    • Job Details:* Handles customer inquiries & requests completely and accurately. * Optimizes the opportunity of each customer contact and offers excellent

  • Sales AdministratorFull Time

    National Bank of Kuwait (NBK)

    Dec 2023 - Apr 2024 -4 months

    Egypt , Cairo

    • Job Details:Selling personal loans. Reaching out to customers and encouraging them to apply for loans. Expanding and strengthening a diverse social network. Enhancing communication and persuasion abilities through this position.

  • Call Center AgentFull Time

    Vodafone Egypt

    Feb 2022 - Sep 2022 -7 months

    Egypt

    • Job Details:Achieving the top spot on the team (RCS). Dealing with all types of customers High Value or Mass B. Closing the call with customer satisfaction. Handling an angry customer. Selling an offer even if the customer is not interested

  • MarketerFull Time

    Smoke

    Aug 2020 - Jan 2022 -1 yr, 5 months

    Egypt

    • Job Details:*Providing financial information to management * Issuing periodic financial reports *Issuing periodic employee salaries *Marketing for each branch and identifying the target audience.

    • Education

    • Bachelor's Degree in Good

      Faculty of commerce English section Sadat city university

      Jan 2022 

    Skills

    • Microsoft Office
    • Computer Skills

    Languages

    • English

      Intermediate

    Training & Certifications

    • Accounting

      Banque misr·2020
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