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Fady Ahmed Darwish

Customer Support Representative at Sutherland

Moharam Bek, Alexandria, Egypt

Work Experience

  • Customer Support RepresentativeFull Time

    Sutherland

    Aug 2021 - Present -3 yrs, 11 months

    • Job Details:AT&T Account - Billing Department.

  • Customer Care Representative - (Billing- UK Account)Full Time

    Vodafone Egypt

    Feb 2019 - Jul 2021 -2 yrs, 5 months

    Egypt , Alexandria

    • Job Details:Worked for Billing Team, Converged Care Team, and CTOM Billing Department.

    • Education

    • license in law

      faculty of law [English department], Alexandria University.

      Jan 2017 - Jan 2021 - 4 yr

    • High School - Thanaweya Amma

      middle east language school

      Jan 2014 

    Skills

    • Microsoft Outlook
    • Multitasking
    • Communication
    • Time Management
    • Report Writing
    • Customer Support
    • Microsoft Office
    • Microsoft Excel
    • SQL
    • Data Entry

    Languages

    • Arabic

      Fluent

    • English

      Fluent

    • German

      Beginner

    Training & Certifications

    • Data Analysis Challenger Track

      Egypt FWD Initiative Powered by Udacity·2022
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