
Fadwa Abobakr
Flight Attendant at Air Arabia
Cairo, EgyptWork Experience
Flight AttendantFull Time
Feb 2020 - Present -5 yrs, 5 months
Egypt
- Job Details:• Responsible for attending to the safety and comfort needs of passengers on board during the flight and perform a range of tasks including demonstrating emergency procedures, directing passengers, and performing safety checks. • Lead passengers in case of emergency and give first aid to passengers, offer support with special needs including children, disabled persons, or elders and prepare analytic reports concerning flight issues. • Conduct pre-flight safety checks and ensure the plane is clean, show safety and emergency measures such as the use of oxygen masks, seatbelts and exits doors.
Human resources, Employees BenefitsFull Time
Jun 2019 - Jan 2020 -7 months
Egypt
- Job Details:• Increase the economic security of staff members, to improve worker retention across the organization. • Manage an organization’s compensation and rewards program. • Ensure that costs associated with compensation and benefits are in line with organization’s objectives, culture, and philosophy. • Ensure that the costs associated with compensation and benefits are in line with the organization’s objectives, culture, and philosophy.
Team leader Customer ServiceFull Time
Vodafone Retail Store - Egypt
Aug 2016 - Dec 2016 -4 months
- Job Details:• Handle angry customers with professional way then try to solve their problems cheerfully. • Responsible for the inventory with all of its accessories and mobile phones. I receive the new items then put the price label on them in the section devoted for them. • Anticipate guest needs and respond promptly. • Maintain responsibility for overall financial performance of individual store. • Maintain solid communication and feedback relationship with store management. • Seeks to gain knowledge of principles and methods for showing, promoting, and selling products. This includes product demonstration, sales techniques, and sales control systems. • Maintain team environment between associates. • Assist in all store operational tasks (inventory, cash protection and loss prevention, overhead and supply costs, and any other tasks that might be required)
ReceptionistFull Time
Hair Cure Center (Cosmetic Surgery)
Jul 2014 - May 2015 -10 months
- Job Details:Greet all patients and visitors and guide them to the proper location. • Make and confirm appointments for consultations and procedures. • Update and file patient charts after accomplishing procedures. • Assist in setting up procedure and surgery rooms. • Order office and medical supplies.
Education
BSc. in Law
Assiut University (AUN)Jan 2010 - Jan 2013 - 3 yr
High School - Thanaweya Amma
Khawla Bent HakimJan 2010
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Fire Fighting
Civil Aviation Authority·2020First Aid Basics
Civil Aviation Authority·2020Cabin crew license
Egyptian Civil Aviation Authority·2020Customer Handling and Care
Vodafone Egypt·2016