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Fadwa Abobakr

Flight Attendant at Air Arabia

Cairo, Egypt

Work Experience

Air Arabia

  • Flight AttendantFull Time

    Feb 2020 - Present -5 yrs, 5 months

    Egypt

    • Job Details:• Responsible for attending to the safety and comfort needs of passengers on board during the flight and perform a range of tasks including demonstrating emergency procedures, directing passengers, and performing safety checks. • Lead passengers in case of emergency and give first aid to passengers, offer support with special needs including children, disabled persons, or elders and prepare analytic reports concerning flight issues. • Conduct pre-flight safety checks and ensure the plane is clean, show safety and emergency measures such as the use of oxygen masks, seatbelts and exits doors.
  • Human resources, Employees BenefitsFull Time

    Jun 2019 - Jan 2020 -7 months

    Egypt

    • Job Details:• Increase the economic security of staff members, to improve worker retention across the organization. • Manage an organization’s compensation and rewards program. • Ensure that costs associated with compensation and benefits are in line with organization’s objectives, culture, and philosophy. • Ensure that the costs associated with compensation and benefits are in line with the organization’s objectives, culture, and philosophy.
  • Team leader Customer ServiceFull Time

    Vodafone Retail Store - Egypt

    Aug 2016 - Dec 2016 -4 months

    • Job Details:• Handle angry customers with professional way then try to solve their problems cheerfully. • Responsible for the inventory with all of its accessories and mobile phones. I receive the new items then put the price label on them in the section devoted for them. • Anticipate guest needs and respond promptly. • Maintain responsibility for overall financial performance of individual store. • Maintain solid communication and feedback relationship with store management. • Seeks to gain knowledge of principles and methods for showing, promoting, and selling products. This includes product demonstration, sales techniques, and sales control systems. • Maintain team environment between associates. • Assist in all store operational tasks (inventory, cash protection and loss prevention, overhead and supply costs, and any other tasks that might be required)
  • ReceptionistFull Time

    Hair Cure Center (Cosmetic Surgery)

    Jul 2014 - May 2015 -10 months

    • Job Details:Greet all patients and visitors and guide them to the proper location. • Make and confirm appointments for consultations and procedures. • Update and file patient charts after accomplishing procedures. • Assist in setting up procedure and surgery rooms. • Order office and medical supplies.
  • Education

    • BSc. in Law

      Assiut University (AUN)

      Jan 2010 - Jan 2013 - 3 yr

    • High School - Thanaweya Amma

      Khawla Bent Hakim

      Jan 2010 

    Skills

    • Customer Service
    • Team Player
    • Service
    • Office management
    • Public Relations (PR)
    • Customer Support
    • First Aid
    • Fire Safety
    • Purchasing
    • HR Admin

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Fire Fighting

      Civil Aviation Authority·2020
    • First Aid Basics

      Civil Aviation Authority·2020
    • Cabin crew license

      Egyptian Civil Aviation Authority·2020
    • Customer Handling and Care

      Vodafone Egypt·2016
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