Fadwa mustafa eraky

Sales and Marketing Executive Full Time

• Job Details:• Sell Sponsorship packages, exhibition and delegate places at our conferences using the available database resources in line with targets set by Sales Manager. • Research, organizing and developing new leads for potential business. • Generate daily call lists for potential clients. • Regular updating of contact lists and available database. • Attend Sales brief meetings and follow-up briefs. • Provide regular (weekly & monthly or as required) detailed activity reports. • Work closely with the sales director to achieve weekly/monthly sales targets. • Work with the entire project team to ensure that delegate requirements and expectations are met. • Following up payments of confirmed bookings. • Maintaining accurate records of sales figures and paid accounts. • Building strong customer relations with clients to ensure repeat and ongoing business. • Keeping up to date with industry publications relevant to the topic areas and audiences of your assigned conferences to be aware of industry and news updates that may impact sales or the overall event(s) • Being aware of competing events to gain knowledge and make recommendations for the unique selling points of each event. • Providing feedback and new ideas generated through the sales process.

international account advisor Full Time

• Job Details:-Act as a frontline interface with customers of Vodafone UK Customers. Role involves responding to customers over the phone and resolving their inquiries. The main purpose is to facilitate and provide a Vodafone global customer service standard -Own and manage the client relationship: resolving calls efficiently and effectively. - Ensure service level agreements are met and maintained. - Work as part of a team to ensure offering world-class Customer Service at all times. - Be proactive in regards to the improvement of processes and procedures. - Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service. - Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service. - Mentor and support new employees. - Use the job tools (telephone and computer) effectively. - Meeting service level in handling all transactions measured through productivity reports. - Accuracy in handling all assigned tasks. - Attendance and punctuality. - Maintain professional work relationships with colleagues, supervisor and manager. - Teamwork spirit. - Flexibility