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Fadi Adel Ramzy

Customer Service Specialist at Teleperformance - Egypt

Beni Suef, Beni Suef, Egypt

Work Experience

  • Area Internal AuditorFull Time

    Tasaheel Microfinance company - MNT group

    Jan 2023 - Apr 2024 -1 yr, 3 months

    Egypt , Cairo

    • Job Details:- Analyzing thepotentialfor fraud in the company's systems and identify issues like compliance concerns, risks, fraud, and data inaccuracies. - Field visits are conducted for 60–90 clients per week to evaluate potential financial, safety, or security issues that may affect the client or organization.
  • Customer Service SpecialistFull Time

    Teleperformance - Egypt

    Jun 2022 - Present -3 yrs, 1 month

    Egypt , Giza

    • Job Details:currently working as a customer service specialist in teleperformance Egypt ( freedom account ) dealing on Dailey basic with Canadian customers
  • Education

    • Bachelor's Degree in Tourist guidance

      Faculty of tourism and hotels

      Jan 2018 - Jan 2022 - 4 yr

    Skills

    • Computer Skills
    • Tourism
    • Data Entry
    • Fast Typing
    • Content Creation
    • Creative
    • Adobe Photoshop
    • Adobe Lightroom

    Languages

    • English

      Fluent
    • Arabic

      Fluent
    • Italian

      Beginner
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