FD
Fabio Dias
Abu Dhabi, United Arab Emirates- Cisco Unified Communications Manager 3.x through 11.x
- CCVP
- Cisco IM& Presence
- CMS (Cisco Meeting Server)
- Cisco TMS (Telepresence Management Suite)
Education
- Brazilian Institute of Advanced Technology – IBTA Jan 2009
Bachelor's Degree in Information Technology - Network Administration
Skills
Tools and Fields of Expertise
- Cisco Unified Communications Manager 3.x through 11.x
- CCVP
- Cisco IM& Presence
- CMS (Cisco Meeting Server)
- Cisco TMS (Telepresence Management Suite)
- Cisco PCA (Prime Collaboration Assurance)
- Cisco PCP (Prime Collaboration Provisioning)
- CUBE (Cisco Unified Border Element)
- Softphone, Jabber and SFB (Skype for business)
- Call routing, dial-pears, route partitions, CSS ( calling search space)
- Basic VCenter, Vms. Hosts (UCS – Unified Computing System) and clusters
- Voice Gateways and VoIP circuits (SIP and TDM trunks)
- Avaya S8700, IP500 and Audix
- PBX integration (Cisco, Avaya, Alcatel, Nortel and Siemens)
- IVR integration (Intervoice Brite and GMK)
- Digital recorders integration (Nice and Witness)
- Work Force Management integration (Blue Pumpkin and Genesys)
Languages
English
FluentPortuguese
FluentSpanish
Advanced