F

Fabio Dias

Abu Dhabi, United Arab Emirates
  • Cisco Unified Communications Manager 3.x through 11.x
  • Cisco Unity (Voice Mail Server)
  • Cisco IM& Presence
  • CMS (Cisco Meeting Server)
  • Cisco TMS (Telepresence Management Suite)

Education

  • Bachelor's Degree in Information Technology - Network Administration

    Brazilian Institute of Advanced Technology – IBTA - Egypt 2009

Skills
Tools and Fields of Expertise

  • Cisco Unified Communications Manager 3.x through 11.x
  • Cisco Unity (Voice Mail Server)
  • Cisco IM& Presence
  • CMS (Cisco Meeting Server)
  • Cisco TMS (Telepresence Management Suite)
  • Cisco PCA (Prime Collaboration Assurance)
  • Cisco PCP (Prime Collaboration Provisioning)
  • CUBE (Cisco Unified Border Element)
  • Softphone, Jabber and SFB (Skype for business)
  • Call routing, dial-pears, route partitions, CSS ( calling search space)
  • Basic VCenter, Vms. Hosts (UCS – Unified Computing System) and clusters
  • Voice Gateways and VoIP circuits (SIP and TDM trunks)
  • Avaya S8700, IP500 and Audix
  • PBX integration (Cisco, Avaya, Alcatel, Nortel and Siemens)
  • IVR integration (Intervoice Brite and GMK)
  • Digital recorders integration (Nice and Witness)
  • Work Force Management integration (Blue Pumpkin and Genesys)

Languages

  • English

    Fluent
  • Spanish

    Advanced
  • Portuguese

    Fluent
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