FA

FATHI Awad

Customer Service Officer at Mall of the Emirates

United Arab Emirates

Work Experience

  • Customer Service Officer

    Mall of the Emirates

    Mar 2013 - Present -12 yrs, 4 months

    United Arab Emirates

    • Job Details:Managed a high-volume workload, resolved inquiries, provided directions, guided customers during promotions, built rapport, analyzed statistical information, and collected customer feedback.

  • Customer Service Assistant

    Vox Cinema Majid Al Futtaim

    Oct 2010 - Mar 2013 -2 yrs, 5 months

    United Arab Emirates

    • Job Details:Handled cash, sold food, assisted customers, delivered key performance indicators, and developed promotional activities.

  • Cashier

    Carrefour Hypermarket

    Apr 2006 - Feb 2009 -2 yrs, 10 months

    United Arab Emirates

      • Skills

      • accuracy
      • Attention to details
      • Ability to handle multiple demands
      • Outgoing Personality
      • Communication skills
      • Teamwork
      • Customer Service

      Languages

      • English

        Fluent

      • Arabic

        Fluent
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