Basic Info

Ester chehata

1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Infrastructure procurement engineer at Hassan allam technology

Experience Details

Infrastructure procurement engineer

Purchasing/Procurement

Entry Level

• Review/assess technical Specs,BOQ and drawings to determine suitable vendors & suppliers.

• Communication with suppliers / Vendors to obtain the offers.

• Revise financial offers to ensure Conformance with Project Budget.

• Negotiate with suppliers regarding prices, Delivery time, payment and delivery terms.

• Prepare Submittal Package and follow up with Consultant until obtaining approval


Company Details

Hassan allam technology

Cairo, Egypt

N/A

Construction - Residential & Commercial/Office

http://www.hassanallamtech.com/

May 2016 to present (1 year 2 months)
Help desk technical suppor at IBM

Experience Details

Help desk technical suppor

Customer Service/Support

Entry Level

Provide first level customer support including troubleshooting basic issues with network/internet connectivity, email and software applications as well as completing client requests for password and user account administration based on documented procedures.
- Respond to and log all inquiries received from clients via telephone, email or chat.
- Work as a team member to collaboratively resolve client requests and technical issues with other team members, partners and vendors.
- Properly escalate tickets to a higher level of support or technician on site as necessary including service that exceeds skill level, reasonable repair time, lack of parts or any other issue that could impact customer satisfaction.


Company Details

IBM (multinational)

Cairo, Egypt

More than 1000 employees

Information Technology Services

N/A

Nov 2015 to May 2016 (6 months)
Site engineer (intern) at Mansour Chevrolet

Experience Details

Site engineer (intern)

Engineering - Mechanical/Electrical

Student

Site engineer working on car maintenance


Company Details

Mansour Chevrolet

Egypt

More then 1000 employees

Automotive

N/A

Jul 2012 to Aug 2012 (1 month)

Education

Bachelor's Degree in mechanical engineering

Education Details

Bachelor's Degree

mechanical engineering

french, Egypt

Not specified

N/A

N/A

french
2009 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

notre dame des apotres

Egypt

2009

A / Excellent / 85 -100%

N/A

notre dame des apotres
2009

Training and Courses

Training/Course Details

mechanical engineer

Jun 2014

university of upper ulsace

laboratry work

This profile is fresh!
Last update 8 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAutoCADAutomotiveConstruction - Residential & CommercialCustomer ServiceEnglishFlexibleFrenchHelp Desk Technical SupporIBMInformation Technology ServicesInfrastructure Procurement EngineerInternetMechanical EngineerMechanical EngineeringMicrocontrollersMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOfficeOrganizerRevit AutodeskRevitautodeskSite EngineerSocialSupportSupportiveTeam Player

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Advanced

French

French

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Medium

:

1-3 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

More than 7 years

AutoCAD

AutoCAD

: Beginner

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Beginner

: Medium

:

Less than 1 year

Microcontrollers

Microcontrollers

: Beginner

: Extreme - I love it!

:

Less than 1 year

revitautodesk

revitautodesk

: Beginner

: Medium

:

Less than 1 year

revit autodesk

revit autodesk

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

mechanical engineer

mechanical engineer

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Organizer, Flexible / Adaptive, Social, Team Player, Supportive

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