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Islam Samir Rezk

Account Manager at Mo4 Network

Maadi, Cairo, Egypt

Work Experience

Mo4 Network

  • Account ManagerFull Time

    Jun 2024 - Present -1 yr, 1 month

    Egypt , Cairo

    • Job Details:• Developing and maintaining strong relationships with restaurant partners, driving growth and optimizing their presence on the platform. • Analyzing performance data to identify and implement strategies for revenue enhancement. • Providing onboarding support to new partners, ensuring seamless integration and success on the platform. • Acting as the main point of contact for partner issues, resolving concerns promptly to maintain high satisfaction levels. • Collaborating with internal teams to align on campaigns, initiatives, and compliance with platform standards.
  • Content Quality And Operations SpecialistFull Time

    Oct 2023 - Jun 2024 -8 months

    Egypt , Cairo

    • Job Details:• Document and audit quality assurance activities with internal reporting. • Ensure the effectiveness and success of projects. • Propose solutions to improve operational efficiency. • Create content to attract customers to various products. • Perform data entry and control documentation of vendor operations. • Assist the logistics and account management team with reports and daily tasks.
  • SupervisorFull Time

    New Coast Resort

    Dec 2022 - Sep 2023 -9 months

    Egypt , Matruh

    • Job Details:• Organize workflow and ensure that employees and workers understand their duties or delegated tasks • Ensuring Teams Work Together to Deliver Quality Work to Strict Deadlines. • Writing Up Reports, Budgets, Project Plans, and Presenting Them to The Owner. • Checking and Restocking Shipments for Accuracy and Visible Damage. • Scheduling Regular Meetings with Vendors, Site Inspectors, Managers, and Staff. • Working Closely with Architects and Other Professionals. • Pass on information from upper management to employees and vice versa.
  • Sales RepresentativeFull Time

    Dream Town

    Oct 2020 - Mar 2021 -5 months

    Egypt , Cairo

    • Job Details:• Managing The Day-to-day Callings and Meetings. Creating Lists of Available Properties and Sites. • Accompany Buyers During Visits and Inspections of Property. • Advising Buyers on The Suitability and Value of The Homes They are Visiting Based on Current Market Conditions. • Meditating Between Seller and Buyer to Negotiate Property Price. • Maintaining and Updating Customer Database.
  • Education

    • College Diploma in Accounting

      Th American University in Cairo

      Jan 2020 - Jan 2021 - 1 Year

    • Bachelor's Degree in Business Administration

      Helwan University

      Jan 2020 

    • College Diploma in English course

      The American University in Cairo

      Jan 2019 - Jan 2020 - 1 Year

    Skills

    • Sales
    • Team Building
    • Problem Solving
    • Decision Making
    • Adaptability
    • Detail Oriented
    • Windows Presentation Foundation (WPF)
    • Closing Sales
    • Relationship Building
    • Microsoft Office

    Languages

    • English

      Fluent
    • Arabic

      Fluent

    Training & Certifications

    • Operation and Management

      Khalda Petroleum Company·2017
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