Basic Info

Ahmed El Deen

3 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Relation Executive at Toyota Egypt

Experience Details

Customer Relation Executive

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Toyota Egypt (multinational)

Giza, Egypt

501-1000 employees

Automotive

http://www.toyotaegypt.com.eg/

Oct 2015 to present (1 year 2 months)
Technical Support at TE Data

Experience Details

Technical Support

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

TE Data

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Feb 2015 to Aug 2015 (6 months)
Customer Service Represtative at XCEED

Experience Details

Customer Service Represtative

Customer Service/Support

Experienced (Non-Manager)

Telecom Egypt CR


Company Details

XCEED (multinational)

Giza, Egypt

N/A

Business Services - Other

http://www.xceedcc.com/Home/

Jun 2014 to Feb 2015 (8 months)

Achievements


Learnt how to handle the Customer and how to calm him down easily Time Managment

Education

College Diploma in Business Adminstration

Education Details

College Diploma

Business Adminstration

The Higher Institute Of Cooperative & Managerial Studies, Egypt

C / Good / 65 - 75%

Accounting Cooperative Studies Managerial Studies

N/A

The Higher Institute Of Cooperative & Managerial Studies
2010 - 2013

Certifications

ICDL
Dec 2013

Certificate details

ICDL

Dec 2013

8 out of 10

N/A

N/A

Pioneers

International Computer Driving License

Microsoft Office

PFA
Feb 2014

Certificate details

PFA

Feb 2014

8 out of 10

N/A

N/A

Syndicate of Commercial Professions

Professional Financial Accountant

Training and Courses

Training/Course Details

Toyota Service Advisor 21

Mar 2016

Toyota Egypt Abo Rawash

Toyota Way Complaint Handling

This profile is fresh!
Last update 13 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveAutomotiveBusiness AdminstrationBusiness Services - OtherCommunicatorConsumer ServicesCustomer Relation ExecutiveCustomer ServiceCustomer Service ReprestativeEnglishFlexibleHard WorkerICDLListening To MusicMicrosoft AccessMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft WordOrganizerPFASportsSupportTeam PlayerTechnical SupportToyota EgyptToyota Service Advisor 21WalkingWatching English MoviesXCEED

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

Less than 1 year

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

Less than 1 year

Microsoft Access

Microsoft Access

: Advanced

: High

:

Less than 1 year

Microsoft Windows

Microsoft Windows

: Advanced

: High

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Advanced

: High

:

1-3 years

Fields of Expertise

Accounting

Accounting

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Communicator, Hard worker, Organizer, Flexible / Adaptive, Team Player

Online Presence

https://www.facebook.com/ahmed.essameldeen1

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