Basic Info

Esraa Zayed

1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Teaching Assistant at German University in Cairo

Experience Details

Teaching Assistant

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

German University in Cairo

Cairo, Egypt

More than 1000 employees

Education

http://www.guc.edu.eg/

Sep 2015 to present (2 years 4 months)
Marketing Research Intern (intern) at El Ezaby Pharmacy

Experience Details

Marketing Research Intern (intern)

Marketing/PR/Advertising

Entry Level

N/A


Company Details

El Ezaby Pharmacy

Cairo, Egypt

N/A

Pharmaceuticals

N/A

Mar 2015 to Aug 2015 (5 months)
HR intern (intern) at ITworx Egypt

Experience Details

HR intern (intern)

Human Resources

Student

I am working in the Human Resources "Talent Management" department which is responsible for:
 Develop and execute recruiting plans.
 Network through industry contacts, association memberships, trade groups and employees.
 Coordinate and implement college recruiting initiatives.
 Administrative duties and record keeping.


Company Details

ITworx Egypt

Cairo, Egypt

N/A

Information Technology Services

N/A

Jul 2014 to Feb 2015 (7 months)
Retail team member (intern) at Vodafone

Experience Details

Retail team member (intern)

Customer Service/Support

Student

My task was in the store "Genena Mall", My main duties were :
• Meeting customers, greeting them, knowing whether they have requests to fulfill or they are facing problems.
• Being Involved in all store operations during the day regarding the store look and feel, cash ,and inventory handling.
• Being Involved in the back office work regarding communicating and fulfilling requests with any concerned partner.


Company Details

Vodafone (multinational)

Cairo, Egypt

N/A

Telecommunications

N/A

Jun 2013 to Jul 2013 (1 month)

Education

Bachelor's Degree in Operations management

Education Details

Bachelor's Degree

Operations management, Accounting and finnacial control

German University in Cairo (GUC), Egypt

A / Excellent / 85 -100%

N/A

N/A

German University in Cairo (GUC)
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Sheraton Heliopolis Languages School

Egypt

2011

A / Excellent / 85 -100%

N/A

Sheraton Heliopolis Languages School
2011

Training and Courses

Training/Course Details

Microsoft Dynamics AX2012 Financials

Jun 2014

Right Group

It was an introduction course to Microsoft dynamics AX2012 financial track with various workshops.

Training/Course Details

General English

Apr 2013

British Council in Egypt

Reached Level: Pre-advanced 3.

Training/Course Details

Career marketing course

May 2012

CMC "Career Marketing Clinic"

N/A

Training/Course Details

Customer service basics and tools training

Apr 2013

Quest "human development and change agents"

N/A

Training/Course Details

Innovation Camp (ICamp)

Nov 2014

INJAZ Egypt.

N/A

Training/Course Details

Human resources management workshops

Jan 2013

Exxon Mobil at MECA Academy

N/A

Training/Course Details

Sales and Customer Service Workshops

Jan 2014

Exxon Mobil at MECA Academy.

N/A

Training/Course Details

Supply chain management and operations excellence

Jan 2015

Exxon Mobil at MECA Academy

N/A

Jobseeker photo

Profile Skills and Keywords

Academic ResearchAccountingAccounting And Finnacial ControlAdaptiveAnalyticalArabicCareer Marketing CourseCustomer ServiceCustomer Service Basics And Tools TrainingEducationEnglishFlexibleFrenchGeneral EnglishGermanHR InternHandles StressHuman ResourcesHuman Resources (HR)Human Resources Management WorkshopsInformation Technology ServicesInnovation Camp (ICamp)MS Office Programs (Excel-PowerPoint-word-outlook-project).MarketingMarketing Research InternMicrosoft Dynamics AX2012 FinancialsMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordOperations ManagementOrganizerPharmaceuticalsProblem SolverReadingRetail Team MemberSales And Customer Service WorkshopsSupply Chain Management And Operations ExcellenceSupportTeaching AssistantTelecommunicationsVodafone

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Beginner

: Beginner

: Beginner

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Outlook

Microsoft Outlook

: Expert

: High

:

1-3 years

Academic Research

Academic Research

: Advanced

: High

:

1-3 years

Accounting

Accounting

: Advanced

: Medium

:

1-3 years

Human Resources (HR)

Human Resources (HR)

: Advanced

: High

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Intermediate

: Extreme - I love it!

:

3-5 years

Fields of Expertise

MS office programs (Excel-PowerPoint-word-outlook-project).

MS office programs (Excel-PowerPoint-word-outlook-project).

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Analytical, Organizer, Problem Solver, Flexible / Adaptive, Handles Stress

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