Basic Info

Esraa tawfik

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Trainee (intern) at ALEXBANK

Experience Details

Trainee (intern)

Banking

Student

 Done Bank Deposits.
 Provided customer service and handled customer queries.
 Maintained confidential records and files, created KYC.
 Respond to customer inquiries and resolve.
 Maintain customer database and update periodically.


Company Details

ALEXBANK

Cairo, Egypt

More than 1000 employees

Banking

N/A

Jul 2015 to Jul 2015 (1 month)
Charity Activities (volunteer) at Life Makers

Experience Details

Charity Activities (volunteer)

Education/Teaching, Training/Instructor

Student

shared in the awareness campaign against H1N1 in government
schools with Life Makers Charity Organization


Company Details

Life Makers

Cairo, Egypt

101-500 employees

Non-Profit Organizations

N/A

Feb 2014 to Mar 2014 (1 month)
Trainee (intern) at Misr for central clearing , Depository and Registry (MCDR)

Experience Details

Trainee (intern)

Accounting/Finance

Student

 Attend all training Seasons relating to custodian Task & Customer
Service.
 learning to Objectives of settlement and clearing system.
 General idea on custodians' tasks, membership rules and dividends
payment system.
 Work in accounting system applied by custodians.


Company Details

Misr for central clearing , Depository and Registry (MCDR)

Cairo, Egypt

501-1000 employees

Financial Services

N/A

Jul 2013 to Aug 2013 (1 month)

Education

BA in Accounting (English Section)

Education Details

BA

Accounting (English Section), Business Administration and Accounting

FUTURE ACADEMY, Egypt

A / Excellent / 85 -100%

N/A

N/A

FUTURE ACADEMY
2012 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Nozha Language School

Egypt

2011

B / Very Good / 75 - 85%

N/A

El Nozha Language School
2011

Certifications

Certificate details

Official Microsoft Certification

Mar 2015

N/A

N/A

N/A

Microsoft Office Teach in Future Academy

Completed the requirements to be Recognized as a Microsoft
Office Specialist for Office word 2010 _Excel
2010_PowerPoint 2010_Outlook 2010_Acess 2010 .

Training and Courses

Training/Course Details

Microsoft office 2010

May 2014

Microsoft Office In Future academy

Microsoft office package 2010 ( Word_ Excel_Powerpoint_ Access_Outlock)

Training/Course Details

Personal and banking skills

Nov 2013

Barclyes Bank

N/A

CMA at AUC
Dec 2016

Training/Course Details

CMA

Dec 2016

AUC

Recently, I attend CMA Course,Part one In American University Cairo That Prepare me to pass in CMA Exam.

This profile is fresh!
Last update 1 days ago.

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Profile Skills and Keywords

AccountingAccounting (English Section)ArabicBankingBudgetBusiness Administration And AccountingCMACharity ActivitiesCommunicatorCustomer ServiceCustomer-orientedEnglishFinanceFinancial ServicesHard WorkerInsuranceMicrosoft AccessMicrosoft ExcelMicrosoft OfficeMicrosoft Office 2010Microsoft OutlookMicrosoft PowerPointMicrosoft WordNegotiatorNon-Profit OrganizationsOfficial Microsoft CertificationPersonal And Banking SkillsTeam PlayerTrainee

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Access

Microsoft Access

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Advanced

: High

:

Less than 1 year

Fields of Expertise

Accounting

Accounting

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Budget

Budget

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Customer service

Customer service

: Intermediate

: High

:

Less than 1 year

Key Skills

Communicator, Hard worker, Negotiator, Customer-oriented, Team Player

Online Presence

https://eg.linkedin.com/in/esraa-gamal-265498110

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