ET
Esraa Tarek
Cashier and Sales at Sila Brand Store
Siouf, Alexandria, EgyptWork Experience
Customer Service and Technical Support
Advaz
May 2024 - May 2025 -1 yr
Saudi Arabia
- Job Details:Understand online stores, provide technical support, handle customer inquiries, and promote services.
Sila Brand Store
May 2020 - Present -4 yrs
Egypt
- Job Details:Handle cash and credit transactions, manage customer needs, provide information about offers, assist with returns, maintain accurate records, and increase sales.
Dental Clinic
May 2019 - May 2020 -1 yr
Egypt
- Job Details:Greet patients, manage appointments, maintain patient records, and provide information about dental services.
Education
Bachelor's Degree in Geographic Information Systems (Surveyand maps)
Faculty of ArtsJan 2024
Bachelor's Degree in Area and Maps Division
Alexandria University (ALEXU)Jan 2024
Skills
- Quick response to customer inquiries and the ability to solve their problems and provide distinguished service Writing and speaking well in Arabic and English
- وكذلك لدي وقت فراغ حتي اتمكن من الشغل جيدا
- Customer Satisfaction
- Team management
- Reporting
- Multi-Tasking
- MS Office
- Sales
- Adaptability
- Teamwork
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Languages
Arabic
FluentArabic
FluentEnglish
Intermediate