Islam Soliman Mohamed

Corp. & Gov. Payroll supervisorFull Time

• Job Details:National Bank of Egypt, Head Office, Cairo” (Operations Electronic Payment Systems, Corporate Payroll & ACH Payroll and Transfers) Job responsibilities including: Executing different types of operations through system regarding the Companies Payments to allocate salaries. Making the follow up and reviewing the daily payroll files and ensuring there are no pending files that need to be reviewed by the company. Executing different types of operations through ACH system regarding any payments ) payroll through current accounts & transfers between different accounts ) that performed between many different companies. Dec.2012 May. 2015 National Bank of Egypt, Head Office, Cairo (Operations Electronic Payment Systems, Gov Payments / Payroll) Job responsibilities including: Handling Customers Complaints related to their payroll cards, execute different types of inquires such as replacements, renewal, doing internal transfers & remittances. Executing different types of operations through system regarding the Gov. Payments to allocate salaries. Determining the payroll day and execute it on the system according to the desire of the contracting Organization. Opening new accounts for non-contracting organizations.

Customer Service RepresentativeFull Time

• Job Details:- Handling Customers' Complaints & dealing with many different nationalities who residents The Kingdom of Saudi Arabia. - Solving Customers' Problems.