Basic Info

Eslam Zein

Less than 1 year

Cairo, Egypt

Diploma

Student

Work Experience

Product Support Specialist - Senior Promoter at Samsung Mobile

Experience Details

Product Support Specialist - Senior Promoter

Marketing/PR/Advertising , Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Samsung Mobile (multinational)

Cairo, Egypt

More than 1000 employees

Electronics and Semiconductors, Telecommunications, Consumer Electronics

N/A

Dec 2016 to present (10 months)
Product Support Specialist - Promoter at Samsung Mobile

Experience Details

Product Support Specialist - Promoter

Marketing/PR/Advertising , Customer Service/Support, Sales/Retail

Entry Level

N/A


Company Details

Samsung Mobile (multinational)

Cairo, Egypt

More than 1000 employees

Electronics and Semiconductors, Telecommunications, Consumer Electronics

N/A

Jul 2016 to Dec 2016 (5 months)
Tele Sales at Agent Contact Center Outsoursing

Experience Details

Tele Sales

Sales/Retail, Marketing/PR/Advertising , Customer Service/Support

Entry Level

Trained In Xclusives Card Project In Agent Contact Center Outsoursing As Telesales Agent


Company Details

Agent Contact Center Outsoursing

Cairo, Egypt

N/A

Outsourcing/Offshoring

N/A

Jul 2014 to Aug 2014 (1 month)
Call Center at Etisal International

Experience Details

Call Center

Customer Service/Support

Entry Level

• Trained In Etisalat Data Entery Project In ETISAL Int. Outsoursing As Call Center Agent


Company Details

Etisal International (multinational)

Cairo, Egypt

501-1000 employees

Outsourcing/Offshoring

http://www.etisal-int.com/

May 2014 to Jun 2014 (1 month)
Internal Audit (intern) at ORASCOM Construction Industries

Experience Details

Internal Audit (intern)

Accounting/Finance

Student

N/A


Company Details

ORASCOM Construction Industries (multinational)

Cairo, Egypt

More then 1000 employees

Construction - Industrial Facilities and Infrastructure

http://www.orascomci.com/

Sep 2013 to Oct 2013 (1 month)

Achievements


Participation In Faculty Of Commerce ASU Student Union Participation In Many Student Activity Trained In Xclusives Card Project In Agent Contact Center Outsoursing As Telesales Agent

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting, Economics, Business Administration

Faculty of Commerce, Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Commerce, Ain Shams University
2012 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El-Tawfekia Secondary School

Egypt

2012

A / Excellent / 85 -100%

N/A

El-Tawfekia Secondary School
2012

Training and Courses

Training/Course Details

Internal Audit Department

Sep 2013

ORASCOM Construction Industries

N/A

Training/Course Details

Call Center

May 2014

Etisal International

• Trained In Etisalat Data Entery Project In ETISAL Int. Outsoursing As Call Center Agent

Training/Course Details

Tele Sales

Jul 2014

Agent Contact Center

• Trained In Xclusives Card Project In Agent Contact Center Outsoursing As Telesales Agent

Training/Course Details

Treasury Department

Sep 2014

ORASCOM Construction Industries

N/A

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Last update was today

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Profile Skills and Keywords

AccountingArabicBusiness AdministrationBusiness DevelopmentCSSCall CenterCiscoCommunicatorConstruction - Industrial Facilities And InfrastructureConsumer ElectronicsCreativeCustomer ServiceEconomicsElectronics And SemiconductorsEnglishEtisal InternationalFinanceHard WorkerInertnal AuditInsuranceInternal AuditInternal Audit DepartmentLearningMarketingMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordORASCOM Construction IndustriesOffshoringOutsourcingProduct Support Specialist - PromoterProduct Support Specialist - Senior PromoterReadingRetailSalesSamsung MobileSocialStudent UnionSupportTeam PlayerTeam WorkTele SalesTelecommunicationsTreasury DepartmentVolleyball

Self-assesed Skills

Languages

English

English

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: High

:

3-5 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: High

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Intermediate

: High

:

1-3 years

Cisco

Cisco

: Beginner

: Medium

:

Less than 1 year

CSS

CSS

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Student Union

Student Union

: Expert

: High

:

Less than 1 year

Inertnal Audit

Inertnal Audit

: Advanced

: Extreme - I love it!

:

Less than 1 year

Call Center

Call Center

: Intermediate

: Medium

:

Less than 1 year

Tele Sales

Tele Sales

: Beginner

: Little

:

Less than 1 year

Key Skills

Communicator, Hard worker, Creative, Social, Team Player

Online Presence

https://www.facebook.com/Eslam.Punkhttps://twitter.com/EslamZein_

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