Islam Mohamed abd elhalim

IT Network EngineerFull Time

• Job Details:- Implement and maintain layer 2 and 3 network services. - Maintained communication networks, monitored network performance,and resolved any technical issues. - Installed and configured network devices, including modems, hubs, switches, wireless AP's. - Proactively monitor 200+ network devices and servers to detect and resolve issues before services are impacted. - Implemented SMNP solution to monitor network devices. - Experience with VoIP technologies. - Worked on firewalls: Juniper SRX & Palo Alto. - Monitor, maintain and manage security systems (DLP,AV, APT). - Knowledgeable in SIEM.

It Support SpecialistFull Time

• Job Details:- Serve as the first point of contact for users seeking technical assistance. - Imaging, configuring and installing systems issued to users, decommission retired systems. - Providing advanced technical troubleshooting of hardware and software issues. - Installs, configures and upgrades operating systems and software. - Provide support regarding supported software, including messaging client software, word processors, web browsers, anti-virus software, and other developed application. - Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware.

InstructorFull Time

• Job Details:• Configuring and maintain cisco routers and switches. • Test labs tasks in both hardware and virtual environment. • Assist trainees to accomplish their assignments. • Provide technical support for the remote branch. • Write exam and supervise it. • Modify labs topology and tasks to make it applicable with the available resource.