
Islam Muhammed
Operations Manager at Scooby Mobility
Maadi, Cairo, EgyptWork Experience
Operations ManagerFull Time
Scooby Mobility
May 2021 - Present -4 yrs, 2 months
Egypt , Cairo
- Job Details:Follow up the team and deal with customers to teach them how to use the application and how to use the electric scooter
Customer service agentFull Time
Etisalat UAE
Feb 2020 - Jan 2021 -11 months
Egypt , Cairo
- Job Details:Solve customers' technical problems related to the lines mobile, and landlines, and work to convince customers of the new offers related to the company, sell them, sell new electronic devices, and follow up on customer invoices and their system plans
Sales AdminFull Time
- Job Details:Follow up all the goals and investigations of the company, related to sales labels and sales supervisors, and make plans for the club to achieve the highest goals, and follow up on the company's customers through the Sales Buzz program and daily reports on the Excel program
Customer Service agentFull Time
- Job Details:Receiving orders for Americana Kuwait Group, receiving customer complaints, and following up on orders
Education
Bachelor's Degree in Business
El Gazeera AcademyJan 2018
Skills
Languages
Arabic
FluentEnglish
AdvancedFrench
Intermediate