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Islam Abdul Rahman Abdul Salam

Regional Sales Manager at Fawry for E-Payment

Riyadh, Saudi Arabia

Work Experience

  • Regional Sales ManagerFull Time

    Fawry for E-Payment

    Jan 2022 - Present -3 yrs, 5 months

    Egypt , Alexandria

    • Job Details:● Exceeded targets by building, directing and motivating high-performing sales team. ● Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. ● Created robust sales plans and set territory quotas. ● Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes ● Introduced cost-saving initiatives to reduce losses and increase profit margin. ● Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth. ● Finalized sales contracts with high-value customers. ● Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts. ● Developed sales strategy based on research of consumer buying trends and market conditions. ● Understood and capitalized on industry trends to shape and enhance value-added solutions and strategies for new ● Evaluated costs against expected market price points and set structures to achieve profit targets. ● Modeled strong negotiation skills to help team members close tough deals with lucrative clients. ● Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team. ● Targeted prospects in other territories through careful research of competitor products, services and trends. ● Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results. ● Boosted market share by establishing sales and distribution channels, developing new products and solidifying sales partnerships. ● Met with each sales representative on monthly basis to answer questions, resolve issues and identify new strategies. ● Executed successful promotional events and trade shows. ● Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation. ● Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
  • Retail Area ManagerFull Time

    Fawry for E-Payment Network in Alexandria., Egypt,

    Apr 2018 - Dec 2021 -3 yrs, 8 months

    Egypt , Alexandria

    • Job Details:● Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities. ● Open and operating more than 25 branches in Alexandria & Behira & Kafrelshekh and Marsa Matrouh. ● Established strong relationships with major accounts and key decision-makers to increase sales in designated territory. ● Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals. ● Modeled strong negotiation skills to help team members close tough deals with lucrative clients. ● Formulated tactics and strategies to target new potential customers within prioritized markets. ● Created effective strategies to target new markets after researching and analyzing competitor behavior. ● Prepared sales presentations for clients showing success and credibility of products. ● Set and achieved sales targets for region. ● Led targeted training programs to educate staff on product benefits and service capabilities. ● Led sales region to increase sales and boost team morale. ● Analyzed sales data and kept up to date with market trends. ● Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations. ● Coordinated and conducted well-organized product presentations and demonstrations to potential customers at seminars and trade shows. ● Introduced cost-saving initiatives to reduce losses and increase profit margin. ● Built lasting relationships with clients through outstanding customer service interactions. ● Forecasted sales and established processes to achieve sales objectives and related metrics. ● Introduced new products to meet customer demand and increase profits. ● Directed sales support staff in administrative tasks to help sales reps close deals. ● Reported sales activity, generated sales quotations and proposals and maintained customer contact database to achieve sales objectives and quota. ● Managed and motivated sales team to increase revenue. ● Exceeded targets by building, directing and motivating high-performing sales team. ● Developed sales strategy based on research of consumer buying trends and market conditions. ● Grew businesses by adopting market expansion strategy to serve different customer needs. ● Expanded market share by increasing sales to retailers. ● Executed proven strategies to hit sales quota and help company achieve goals. ● Attracted new clientele and developed customer relationships by hosting product-focused events. ● Evaluated costs against expected market price points and set structures to achieve profit targets. ● Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure. ● Developed and implemented key account strategies and programs to optimize revenue contribution and return on investment. ● Collaborated with clients and distributors to create and promote new products. ● Helped team stay productive and focused on higher-value tasks to improve sales efficiency. ● Hired, mentored and motivated sales professionals to service customer accounts and target metrics. ● Increased revenue by productively directing time and resources to applicable areas and exceeding specific sales goals. ● Held meetings with director to identify techniques to overcome sales obstacles. ● Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Retail Area Manager in Jeddah, Saudi ArabiaFull Time

    Haddad

    Oct 2010 - Dec 2017 -7 yrs, 2 months

    Egypt , Cairo

    • Job Details:● Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities. ● Established strong relationships with major accounts and key decision-makers to increase sales in designated territory. ● Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals. ● Modeled strong negotiation skills to help team members close tough deals with lucrative clients. ● Formulated tactics and strategies to target new potential customers within prioritized markets. ● Created effective strategies to target new markets after researching and analyzing competitor behavior. ● Prepared sales presentations for clients showing success and credibility of products. ● Set and achieved sales targets for region. ● Led targeted training programs to educate staff on product benefits and service capabilities. ● Led sales region to increase sales and boost team morale. ● Analyzed sales data and kept up to date with market trends. ● Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations. ● Coordinated and conducted well-organized product presentations and demonstrations to potential customers at seminars and trade shows. ● Introduced cost-saving initiatives to reduce losses and increase profit margin. ● Built lasting relationships with clients through outstanding customer service interactions. ● Forecasted sales and established processes to achieve sales objectives and related metrics. ● Introduced new products to meet customer demand and increase profits. ● Developed and implemented key account strategies and programs to optimize revenue contribution and return on investment. ● Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure. ● Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Retail Branch ManagerFull Time

    Ring Distribution A Subsidiary of Orascom Telecom Holding in Alexandria., Egypt

    Jun 2009 - May 2010 -11 months

    Egypt , Alexandria

    • Job Details:● Boosted sales and customer loyalty through incentive program. ● Forecasted trends and recommended improvements based on financial risk analyses. ● Submitted loan applications to underwriter for verification and recommendation. ● Complied with regulatory guidelines and requirements. ● Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments. ● Assessed employee performance and developed improvement plans. ● Engaged employees in business processes with positive motivational techniques. ● Monitoring the actions taken by the call center concerning the customers of his branch in terms of seeking approvals, postponing the delivery dates, etc. ● Implemented service improvements to enhance sales cycle. ● Launched new training program to boost employee skills and staff retention rate.
  • Education

    • Bachelor of Tourism and Hotels (E.G.O.T.H). Alexandria, Egypt. in Tourism and Hotels

      Bachelor of Tourism and Hotels (E.G.O.T.H). Alexandria, Egypt.

      Jan 2001 - Jan 2004 - 3 yr

    • Bachelor's Degree in Tourism and Hotels

      Bachelor of Tourism and Hotels (E.G.O.T.H). Alexandria, Egypt

      Jan 2001 - Jan 2004 - 3 yr

    Achievements

    Energized Regional Sales Manager with successful record of penetrating competitor territories and obtaining profitable business opportunities. Promotes exceptional work ethic and committed to finding effective solutions. Background managing regional sales force. Multi-faceted Regional Sales Manager promoting excellent record of meeting company-defined quotas through exceptional sales strategy. Mentors employees to develop top-performing team members. 20 years progressive career background combined with dedication to corporate growth and development. Driven Regional Sales Manager with track record of success in increasing revenue, improving operations efficiency and building high-performance team. Results-oriented problem solver and skilled leader. Self-directed and motivational style. Well-versed in establishing and improving regional sales plans to capitalize on market trends and customer desires. Exceptional leader, problem-solver and planner with expertise in Market and Products.

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Fluent

    Training & Certifications

    • Time Management, leader ship skills, Communication skills, and customer service excellent

      Quest·2009
    • Certificate for customer satisfaction

      scope·2009
    • Communication Skills

      2007
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