Basic Info

Mohamed Samy

12 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Sebior Network Engineer at CSC Kuwait

Experience Details

Sebior Network Engineer

IT/Software Development, Engineering - Telecom/Technology

Experienced (Non-Manager)

Job Rule: Senior Network Engineer
CSC is a governmental Kuwaiti Sector which support the citizens in Kuwait, CSC has the largest Network infrastructure in the Whole Kuwait which connection all other ministries & Banks in Kuwait
CSC Also hosting the Data Center Infrastructure for the main governmental sectors in Kuwait such as MOCI, MOSAL
My area of expertise located in three major tasks: R&S, VOIP & Data Center
- Manage information technology and computer systems
- Plan, organize, control and evaluate IT and electronic data operations
- Design, develop, implement and coordinate systems, policies and procedures
- Ensure security of data, network access and backup systems
- Act in alignment with user needs and system functionality to contribute to organizational policy
- Manage staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
- Identify problematic areas and implement strategic solutions in time
- Audit systems and assess their outcomes
- Preserve assets, information security and control structures
- Handle annual budget and ensure cost effectiveness

- Citrix NetScaler administrator
• Configuration & installation on the NetScaler MPX Appliance & VPX image
• Configuring different load balancing features such as Content Switching, Appflow, SSL Offloading
• Configuring different servers, service Groups & monitors

- VOIP Activities:
We have 2 sites, supporting 1bout 1400 users with a CUCM Publisher & Subscriber
We have the following infrastructure:
- CUCM v.10.5
- CUC v.10.5
- CUPS v.10.5
- Cisco WebEx v.2.6
- We have fully LDAB Integration with MS. Exchange 2008 functional level
• Implementation for VOIP system, Cisco Call manager, Voice gateway, Voice mail and meeting place
• The configuration of Cisco Gateways models 3845, AS 5350XM, 3945K9
• Make Installation and Upgrade for Cisco call manager versions 6.(1) ,7.(0) and 7.(1) ,8.(0),8.(5) ,8.(6),9.1 & 10.0.
• Implementation for Cisco Unity
• Implementation for Cisco Presence 7.(0), 8.(0),8.(5) & 9.1.
• Implementation for Cisco Meeting Place 8.5 WebEx Scheduling , multi-node and single node with or without WebEx node.
• Implementation for Telepresence system (endpoints, VCS control, VCS Expressway.
• Cisco Express forward (Jabber VPN-LESS connection)
• Working with Cisco Prime License Manager

- CISCO NETWORKS - Design ,Implementation &, Support:
• Expert knowledge of Cisco routers and switches.
• Expert knowledge with Cisco Backbone switches model 4500 & 6500
• Working with Cisco access switches model 2960,3560,3750,3560X
• LAN/WAN technologies, TCP/IP, routing protocols, RIPv2, OSPF, ISIS, EIGRP, BGP.
• Switching - VLANs, VTP, STP, MSTP,, Etherchannels, QinQ, Frame relay
• IPv6, Security
• Service Provider technologies - MPLS, MP-BGP, L2/L3 VPNs
• Traffic Engineering, FRR, Multicast PIM
• NAT, HSRP, VRRP, GLBP, SNMP, NTP
• Design & Implementation of Video Conferencing Solutions
• Configuring and Troubleshooting IPSEC SITE TO SITE VPN.
• Configuring and troubleshooting Remote Access VPN.
• GRE over IPSEC configuration and troubleshooting.
• Designing and providing recommendations for VPN
• Working with InfoBlox DNS, DHCP server
• Working with NevoTube (IPTV Video Streamer)
• Working with FORTIGATE Security appliance, Creating VPN & different users privileges
• Excellent knolwedge of moitoring technologies such as SYSLOG, SNMP, SPAN, RSPAN, NETFLOW
• Excellent knolwedge of WAN protocols such as Frame-Relay, HDLC, PPP
• Working with Solarwind
• Connecting 45 different remote sites through redundant connections with the main site using DMVPN IPSEC Tunnels

- Data Center:
• Configuring VPC, OTV, VDC & Different NX-OS Technologies
• UCS-C and UCS-B series and connections to Fabric interconnect.
• Cisco Nexus 2K, 5K and 7K [VDC, Port profiles, FEX, Port channels, VPC, HSRP, STP, ACL, QOS, Fabric Path & OTV].
• VMware ESXi installation and deployment
• Good knowledge with Cisco Nexus 1000v.
• Cisco Prime Provisioning and Assurance deployment


Company Details

CSC Kuwait

Kuwait City, Kuwait

More than 1000 employees

Government

www.csc.gov.kw

Apr 2012 to present (5 years 3 months)
Technical Support Engineer at OMS

Experience Details

Technical Support Engineer

IT/Software Development

Experienced (Non-Manager)

Job Rule: Technical Support Engineer
• Speaking to your management team/clients to find out what they want
• Advise clients objectively on where IT might make a difference to the business
• Planning the stages of the project and how each affects the business
• Co-ordinating the project team
• Agreeing costs, timescales and standards to be met and monitoring these through the project
• Adjusting the plans where needed
• Making sure there is a smooth change over from the old system to the new one
• Keeping management and clients updated on progress
• Evaluation of each project stage and once completed

• Install and troubleshoot standard computer networks
• Independently repair individual and isolated PC problems
• Ensure appropriate setting up of compound computer networks by organizing and coding systems of wires and cables
• Identify computer problems using specific diagnostic and repair tools
• Set up, check and maintain a range of private computing and office network systems
• Assemble and document all system procedures as guidelines for new employees and reference materials for computer technicians
• Ensure thorough inventory of computer related supplies is recorded and maintained
• Provide the network system administrator with back-up
• Install and upgrade anti-virus software constantly
• Help in supplying desktop computer program options
• Respond to requests from customers or internal non-tech employees
• OMS also is the sole agent for Scantron Corporation in Egypt which is a company specialized in data collection solutions which can eliminate manual data entry including handprint, machine print and bubble mark information. From forms design to precision printing and on-time delivery, Scantron also offers world-class print solutions for our customers
• Building and maintaining customer user accounts, setting up roaming user profiles
• Installing Microsoft office on windows systems
• Applying remote access policies
• Executing,running, and maintaining a MS Windows Server 2003 & 2008 Network Infrastructure
• Planning,implementing,and maintaining a Microsoft Windows Server 2003 Active Directory infrastructure
• Technical help desk experience

- Participating in the setup of many projects in Egypt such as:

• 1-The Archiving solution & network infrastructure for the Egyptian sales taxes offices in Egypt for more than 240 office around the whole country
• 2-The installation of the digital lab of Alex Library
• 3-The network & IT infrastructure of Dar El Mahfozat Building – installing 40 servers with total capacity of 160 TERA byte and connecting it to the central data base of the Egyptian building tax authority

- Working as a presales Engineer
• preparing Technical Offers & doing live presentations for the customer for most of the IT specially Cisco network solutions & OMR integrated systems


Company Details

OMS

Cairo, Egypt

51-100 employees

Information Technology Services, Computer and Network Security , Telecommunications

www.alola-eg.com

Oct 2002 to Apr 2012 (9 years 6 months)
Cisco Instructor at ITAcademy

Experience Details

Cisco Instructor

IT/Software Development

Experienced (Non-Manager)

• Working as CCNA R&S, CCNP R&S and CCNA Voice Instructor
• According Cisco Network Academy Guidelines – training the trainees on the Actual Devices – Network Consultation & Design activities
• Handling Cisco Lab to answer Different Student queries
• Giving lab scenarios & hand on practice to students


Company Details

ITAcademy

Cairo, Egypt

11-50 employees

Education

N/A

May 2011 to Apr 2012 (11 months)

Education

BSc in Communications & Electronics`

Education Details

BSc

Communications & Electronics`

Faculty of Engineering - Cairo University, Egypt

C / Good / 65 - 75%

Communications Electronics Networking Programming Operating systems Electromagnetic waves

N/A

Faculty of Engineering - Cairo University
1997 - 2002

Certifications

CCNA R&S
Jul 2010

Certificate details

CCNA R&S

Jul 2010

N/A

N/A

N/A

N/A

CCNP R&S
Sep 2012

Certificate details

CCNP R&S

Sep 2012

N/A

N/A

N/A

N/A

CCNA Voice
Oct 2014

Certificate details

CCNA Voice

Oct 2014

N/A

N/A

N/A

N/A

CCNP Voice
Mar 2015

Certificate details

CCNP Voice

Mar 2015

N/A

N/A

N/A

N/A

ITIL
Jul 2015

Certificate details

ITIL

Jul 2015

N/A

N/A

N/A

N/A

VCE-CIA
Aug 2015

Certificate details

VCE-CIA

Aug 2015

N/A

N/A

N/A

N/A

Citrix CCA-N
May 2016

Certificate details

Citrix CCA-N

May 2016

N/A

N/A

N/A

N/A

Certificate details

HCNP - Huawei Certified Network Professional

Oct 2016

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Optical Mark Read Scanners (OMR)

May 2010

Optical Mark Read Scanners (OMR)

• Technical Training at South Africa for maintaining Scantron Optical Mark Read Scanners (OMR) which is an American company specialized in educational systems and data analysis

Training/Course Details

A0 Scanners

Dec 2010

Image Access

• Technical training at Image Access with is a German company work in the field of large format scanners, I took the training for the complete line

Training/Course Details

NetScaler

Apr 2016

Citrix

Citrix Netscaler Administration

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Last update 3 days ago.

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Profile Skills and Keywords

A0 ScannersArabicArchiving SolutionsBooksCCNA R&SCCNA VoiceCCNP R&SCCNP VoiceCisco InstructorCitrix CCA-NCommunications & Electronics`Computer And Network SecurityComputer NetworkData CentersEducationEnglishGovernmentHCNP - Huawei Certified Network ProfessionalHard WorkerITITILInformation Technology ServicesInteractiveInternetMS WordNetScalerOptical Mark Read Scanners (OMR)PlannerProblem SolverSebior Network EngineerSecuritySocialSoftware DevelopmentTeachingTechnical Support EngineerTechnologiesTelecommunicationsTravelVCE-CIAVOIPWebsites

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

MS Word

MS Word

: Expert

: Extreme - I love it!

:

More than 7 years

Teaching

Teaching

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Computer Network

Computer Network

: Expert

: Extreme - I love it!

:

More than 7 years

VOIP

VOIP

: Expert

: Extreme - I love it!

:

5-7 years

Data Centers

Data Centers

: Expert

: Extreme - I love it!

:

5-7 years

Archiving Solutions

Archiving Solutions

: Expert

: Extreme - I love it!

:

More than 7 years

Security

Security

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Planner, Hard worker, Problem Solver, Social, Interactive

Online Presence

https://kw.linkedin.com/in/mohamed-samy-3803b026https://www.facebook.com/mohamed.samy.56679

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