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Khaled Ashraf Ramadan

Quality - Kaizen

Nasr City, Cairo, Egypt

Work Experience

  • Software Quality EngineerFull Time

    Tafeel

    Jan 2018 - Present -7 yrs, 6 months

    Egypt , Cairo

    • Application SupportFull Time

      Pioneers Solutions

      Oct 2016 - Jan 2018 -1 yr, 3 months

      Egypt , Cairo

      • Job Details:Key Responsibilities as Application Support Engineer: • Perform applications quality testing to determine scenarios under which bugs occur and ensure that it has been adequately resolved. • Implementing Data Models and Reports with Microsoft SQL Server. • Receiving feedback and reducing the gap between developers and customer's needs. • Applying KAIZEN principles by developing recommendations for enhancements to company products and communicates them to team leader. Key Responsibilities as Database Administrator: • Installing, configuring, and troubleshooting Microsoft SQL Server versions. • Troubleshoots and diagnoses database problems using queries. • Creating table indexes to improve database performance. • Proficiency in performance tuning, data replication and encryption.
    • ASUS Technical Support EngineerFull Time

      Teleperformance Egypt

      Feb 2016 - Oct 2016 -8 months

      Egypt , Cairo

      • Job Details: Key Responsibilities: • Working directly with clients to provide technical support for all ASUS products over the phone and via e-mail or chat. • Interact with customers on ASUS’s blogs recommending latest techniques and features available in ASUS Products. • Ensure a satisfactory outcome has been reached for the customer. Key Activities: • Volunteer in “Citizen of the World” one of the Teleperformance’s activities for charitable efforts.
    • “MIE9: From Engineering to Business” training in Smart Village , volunteer at Internship

      students activities

      Mar 2014 - Jun 2014 -3 months

      Egypt , Monufya

      • Job Details:Masr Ta3mal I've been working in organizing events and camps for undergraduate students sponsored by Microsoft aimed to learn soft and technical skills and courses Embedded system foundation Establish a huge community of embedders all over Egypt have the needed skills not only those one that companies need but also the skills regard thinking out of the box and came up with ideas that can be turned into something BIG or special
    • Education

      • Electronic and Communication Engineer in Electronic & Electrical Communications Department

        Faculty of Electronics Engineering in Menouf

        Jan 2009 - Jan 2014 - 5 yr

      • High School - Thanaweya Amma

        المساعى الثانوية العسكرية

        Jan 2009 

      Skills

      • Time Management
      • ITIL
      • Quality Control
      • Automation Testing
      • Black Box Testing
      • Experience Testing
      • Mobile Testing
      • Database Testing
      • Performance Testing
      • SQL Language
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      Languages

      • English

        Advanced

      Training & Certifications

      • ISTQB

        Software Quality Academy·2018
      • “MIE9: From Engineering to Business”

        Smart Village·2014
      • Microcontroller

        The Scientific Computing Center, Faculty of Electronic Engineering, Menoufia·2011
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