Basic Info

Hany Seddik

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Information System Specialist at Environics

Experience Details

Information System Specialist

IT/Software Development

Experienced (Non-Manager)

IT help desk

solve any computer or network issues

help the employees to install software and anything about computer or the internet

make formatting for reports and print it


Company Details

Environics

Giza, Egypt

11-50 employees

Environmental Services

https://environics.org/

Aug 2016 to present (1 year 3 months)
Web admin at Axis

Experience Details

Web admin

Administration

Experienced (Non-Manager)

WordPress & Magento
Html & Css


Company Details

Axis

Giza, Egypt

1-10 employees

Information Technology Services

N/A

May 2016 to Jul 2016 (2 months)
Technical Support at Fekrait

Experience Details

Technical Support

Customer Service/Support, Installation/Maintenance/Repair

Experienced (Non-Manager)

Technical Support for Accounting software
Remote technical support specialist
Technical Support for Website
Team viewer
MS SQL Server
Communication with agents on phone and chat and Whmcs Tickets support
1) Collect all the needed information
2) Investigate the information
3) Troubleshoot the issue
4) Research all the available solutions
5) Provide the solution
6) Make sure of customer's satisfaction


Company Details

Fekrait (multinational)

Saudi Arabia

1-10 employees

Computer Software

fekrait.com

Jun 2015 to Feb 2016 (8 months)
Web Technical support at Tarana Tech

Experience Details

Web Technical support

Customer Service/Support, Installation/Maintenance/Repair

Experienced (Non-Manager)

.Web Technical support
.wordpress
.Google AdSense
.Html & Css
.Installing vBulliten Forums Modifications
.Installing and configure all Web scripts
.Fixing All Databases Problems
.Rapier, Optimizing & Dumbing Databases
.Sites Seo


Company Details

Tarana Tech

Riyadh, Saudi Arabia

1-10 employees

Information Technology Services

http://www.tarana.sa

Jun 2015 to Dec 2015 (6 months)
Technical Support for Websites at Dimensions Of Information

Experience Details

Technical Support for Websites

Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

.Web Technical support for Dimofinf Script
.html , css , css3
.Installing vBulliten Forums Modifications
.Installing and configure all Web scripts
.Fixing All Databases Problems
.Rapier, Optimizing & Dumbing Databases
.Sites Seo


Company Details

Dimensions Of Information

Cairo, Egypt

51-100 employees

Information Technology Services

www.dimofinf.net

Jun 2014 to Aug 2015 (1 year 2 months)
Web Technical Support at Advanced Hosting

Experience Details

Web Technical Support

Installation/Maintenance/Repair, Customer Service/Support

Experienced (Non-Manager)

.Web Technical support
.Installing vBulliten Forums Modifications
.Installing and configure all Web scripts
.Fixing All Databases Problems
.Rapier, Optimizing & Dumbing Databases
.Sites Seo


Company Details

Advanced Hosting

Giza, Egypt

11-50 employees

Information Technology Services

http://ahict.sa

Sep 2011 to Jun 2014 (2 years 9 months)
Technical Support Script SMS at Tech-world

Experience Details

Technical Support Script SMS

Installation/Maintenance/Repair, Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Tech-world

Sohag, Egypt

11-50 employees

Information Technology Services

tech-world.ws

Feb 2014 to Jun 2014 (4 months)
Web Technical Support at Alkhalf

Experience Details

Web Technical Support

Installation/Maintenance/Repair, Customer Service/Support

Experienced (Non-Manager)

.Web Technical support
.Installing vBulliten Forums Modifications
.Installing and configure all Web scripts
.Fixing All Databases Problems
.Rapier, Optimizing & Dumbing Databases
.Sites Seo


Company Details

Alkhalf

Riyadh, Saudi Arabia

1-10 employees

Information Technology Services

alkhalf.sa

Jan 2013 to Jan 2014 (1 year)
Accountant at Moroj company for the distribution of food

Experience Details

Accountant

Accounting/Finance

Experienced (Non-Manager)

Responsible for treasury
buying and selling bills
then exchange the goods
stores
Date in the daily restrictions


Company Details

Moroj company for the distribution of food

Giza, Egypt

1-10 employees

Accounting and Auditing Services

N/A

Jan 2011 to Dec 2011 (11 months)
Web Technical support at Q for Information Technology

Experience Details

Web Technical support

Installation/Maintenance/Repair, Customer Service/Support

Experienced (Non-Manager)

.Web Technical support
.Installing vBulliten Forums Modifications
.Installing and configure all Web scripts
.Fixing All Databases Problems
.Rapier, Optimizing & Dumbing Databases


Company Details

Q for Information Technology (multinational)

Qatar

51-100 employees

Information Technology Services

N/A

Jan 2009 to Jan 2010 (1 year)

Achievements


Technical Support for Dimofinf CMS - Wordpress - VB
Solving Problem - Install script - Edit on Style and Templates



graduated from workers University Business Administration I Worked in Website field started as web marketing after that I update my career to the web technical support new I know about web design and UI Developer I have good experience in solving problem and Fast learner

Education

Bachelor's Degree in Business Administration

Education Details

Bachelor's Degree

Business Administration

Workers University, Egypt

C / Good / 65 - 75%

Business Administration

N/A

Workers University
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Youth Club Imbaba secondary

Egypt

2003

B / Very Good / 75 - 85%

N/A

Youth Club Imbaba secondary
2003

Training and Courses

Training/Course Details

html

Feb 2014

Self-Study

Self-Study

Training/Course Details

CSS

Jan 2015

Self-Study

Self-Study

Training/Course Details

Photoshop

Mar 2015

Self-Study

Self-Study

Training/Course Details

Wordpress

Jun 2015

Self-Study

Self-Study

Training/Course Details

Bootstrap

May 2016

self Sudy

N/A

This profile is fresh!
Last update was today

Jobseeker photo

Profile Skills and Keywords

AccountantAccountingAccounting And Auditing ServicesAdministrationAdobe PhotoshopArabicBodyBuildingBootstrapBusiness AdministrationBusiness DevelopmentCSSCSS3ComputerComputer SoftwareCpanel & FTPCreativeCustomer ServiceDimofinf CMSEnglishEnvironmental ServicesFekraitFinanceHTMLHard WorkerITIT Help DeskInformation System SpecialistInformation Technology ServicesInstallationInsuranceInteractiveInternetLearn All New In The Technology FieldLinuxMaintenanceMs Sql ServerMy SQLOpen CartPHPPhotoshopProblem SolverQ For Information TechnologyReading All New In A TechnologyRepairRetailSalesSoftware DevelopmentSupportSupportiveTechnical SupportTechnical Support For Desktop ApplicationTechnical Support For WebsitesTechnical Support Script SMSTwitter BootstrapVBulletinVBullitenWeb AdminWeb DesignWeb DeveloperWeb Technical SupportWordPressWork Out

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Intermediate

: Intermediate

: Beginner

: Beginner

Tools and Technologies

Cpanel & FTP

Cpanel & FTP

: Expert

: Extreme - I love it!

:

3-5 years

HTML

HTML

: Expert

: Extreme - I love it!

:

3-5 years

CSS

CSS

: Expert

: Extreme - I love it!

:

1-3 years

vBulliten

vBulliten

: Expert

: Extreme - I love it!

:

3-5 years

Dimofinf CMS

Dimofinf CMS

: Advanced

: Extreme - I love it!

:

1-3 years

WordPress

WordPress

: Advanced

: Extreme - I love it!

:

1-3 years

My SQL

My SQL

: Intermediate

: Extreme - I love it!

:

3-5 years

Open Cart

Open Cart

: Intermediate

: High

:

1-3 years

Ms Sql Server

Ms Sql Server

: Intermediate

: High

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

1-3 years

Linux

Linux

: Intermediate

: Medium

:

1-3 years

CSS3

CSS3

: Beginner

: Extreme - I love it!

:

1-3 years

twitter bootstrap

twitter bootstrap

: Beginner

: Medium

:

Less than 1 year

PHP

PHP

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Web Technical Support

Web Technical Support

: Expert

: Extreme - I love it!

:

5-7 years

IT help desk

IT help desk

: Advanced

: Medium

:

1-3 years

Wordpress

Wordpress

: Advanced

: High

:

1-3 years

vBulletin

vBulletin

: Advanced

: High

:

3-5 years

Accountant

Accountant

: Intermediate

: Medium

:

Less than 1 year

Technical support for desktop application

Technical support for desktop application

: Intermediate

: Medium

:

Less than 1 year

Web Developer

Web Developer

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

web design

web design

: Little knowledge

: High

:

1-3 years

Key Skills

Hard worker, Creative, Problem Solver, Interactive, Supportive

Online Presence

https://eg.linkedin.com/in/enghanyhttps://www.facebook.comhttps://twitter.com

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