Basic Info

Eman Nabil

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Recruitment Specialist at Wasla Outsourcing

Experience Details

Recruitment Specialist

Human Resources

Manager

- Hiring more than 200 candidates in 15 different vacancies according to the annual manpower planning.

- Implement the internal recruitment process, and increase the internal vacancies opportunities.

- Conduct job analysis process and update the job descriptions for more than 20 different positions.

- Responsible for the newly comers orientation sessions, and developing the orientation’s program material.

- Develops a competency-based interview process.

- Deliver Recruitment & Selection services based upon managing Key Performance Indicators (KPI)


Company Details

Wasla Outsourcing

Cairo, Egypt

More than 1000 employees

Outsourcing/Offshoring

www.wasla.com

Jul 2016 to present (1 year 1 month)
Recruitment coordinator at Wasla outsourcing company

Experience Details

Recruitment coordinator

Human Resources

Experienced (Non-Manager)

✓ Employment forecasting and planning to decide how many employees and budget we.
✓ Meeting with managers to discuss their needs.
✓ Build pool of candidates.
✓ Developing job description and job specification and create it for any position.
✓ Recruiting and interviewing plan for each open position.
✓ Effectively fill open positions.
✓ Build and create applicant sources from inside the company by (Job Posting – Rehiring Former Employees – Succession Plan) and from outside company by (Internet – Advertising – Employment Agencies – ODRS – Walks in – Referrals).
✓ Call the potential candidates for the interviews and preparing interviews issues like (English test and IQ test).
✓ Inform applicants about the hiring procedures, working hours, benefits, and time off.


Company Details

Wasla outsourcing company

Cairo, Egypt

501-1000 employees

Public Relations and Communications

N/A

Dec 2015 to Jun 2016 (6 months)
Recruitment specialist at IMI International

Experience Details

Recruitment specialist

Human Resources

Entry Level

N/A


Company Details

IMI International

Cairo, Egypt

51-100 employees

Human Resources

N/A

Sep 2015 to Dec 2015 (3 months)
Operations Coordinator at Kidzania-cairo

Experience Details

Operations Coordinator

Operations/Management, Education/Teaching, Training/Instructor

Experienced (Non-Manager)

• Supervise and manage zupervisors keeping them on track by overseeing their work and analyzing their performance on a regular basis.
• Help and handle visitors and solve their problems
• Make sure that every establishment has all daily materials to start the shift.
• Train zupervisors and make them ready for dealing with kids
• Supervising the work activities and suggesting implementing changes, which will make the output more effective.
• Use the company’s proprietary online systems to manage daily tasks to include placing warehouse work order, daily sorting and data mining for daily reports.
• Plan, schedule and manage daily inventory to insure appropriate and timely inventory turns.
• Responsible for a team of 50 members.


Company Details

Kidzania-cairo (multinational)

Cairo, Egypt

501-1000 employees

Arts and Crafts , Education, Consumer Services

N/A

Jan 2013 to Aug 2015 (2 years 7 months)
Customer Service Agent at Vodafone

Experience Details

Customer Service Agent

Customer Service/Support

Entry Level

handling calls and help customers to solve their problems


Company Details

Vodafone

Cairo, Egypt

More then 1000 employees

Consumer Services

N/A

Jun 2011 to Feb 2012 (8 months)
Customer service representative at Etisalat

Experience Details

Customer service representative

Customer Service/Support

Experienced (Non-Manager)

ü Applying company policies and procedures.

ü Handling inbound calls.

ü Handle customers complaints.

ü Ensure customer satisfaction.

ü Know-how on how to deal with internal and external customers either on phone or face to face.


Company Details

Etisalat (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Apr 2010 to Jul 2011 (1 year 3 months)

Achievements


• Train zupervisors and make them ready for dealing with kids
• Supervising the work activities and suggesting implementing changes, which will make the output more effective.
• Use the company’s proprietary online systems to manage daily tasks to include placing warehouse work order, daily sorting and data mining for daily reports.
• Plan, schedule and manage daily inventory to insure appropriate and timely inventory turns.
• Responsible for a team of 50 members.



i have achievements as Telesales at Wasla Contact Center

Education

B.A of Mass Communication in Mass Communication, Radio & Television

Education Details

B.A of Mass Communication

Mass Communication, Radio & Television

Cairo University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Cairo University
2006 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ensaf Sery

Egypt

2006

A / Excellent / 85 -100%

N/A

Ensaf Sery
2006

Certifications

TOT
Jan 2015

Certificate details

TOT

Jan 2015

100 out of 100

N/A

N/A

Kidzania Cairo

N/A

Training and Courses

English at AUC
Sep 2009

Training/Course Details

English

Sep 2009

AUC

General English Course level 7,8 and 9

Training/Course Details

Graphics Diploma

Aug 2010

Russian Cultural Center

Photoshop, illustrator, indesign, CorelDraw, Quark Express, Art work and design, Color theory

Training/Course Details

Conversation English

Oct 2012

Berlitz

Berlitz

Training/Course Details

English Conversation

Oct 2012

Berlitz

N/A

Training/Course Details

Communication Skills

Mar 2009

YLI

presentation Skills, Team Building, Leadership and Negotiation Skills

This profile is fresh!
Last update 4 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe IllustratorAdobe IndesignAdobe PhotoshopArabicArts And CraftsBeing ActiveCommitmentCommunication SkillsConsumer ServicesConversation EnglishCoordinatorCreativityCustomer ServiceCustomer Service AgentCustomer Service RepresentativeEducationEnglishEnglish ConversationEtisalatFlexibleGraphics DiplomaHandle CustomersHandles StressHard WorkerHelping OthersHuman ResourcesKidzania-cairoLeaderLearningManagementMass Communication, Radio & TelevisionMicrosoft ExcelMicrosoft WordOffshoringOperations CoordinatorOutsourcingPassionPublic Relations And CommunicationsRecruitmentRecruitment CoordinatorRecruitment SpecialistSocialSupportTOTTelesales

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

5-7 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: High

:

1-3 years

Adobe Illustrator

Adobe Illustrator

: Intermediate

: Extreme - I love it!

:

1-3 years

Adobe Indesign

Adobe Indesign

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Coordinator

Coordinator

: Expert

: Extreme - I love it!

:

1-3 years

recruitment

recruitment

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Telesales

Telesales

: Expert

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Hard worker, Flexible / Adaptive, Social, Handles Stress

Online Presence

https://www.linkedin.com/in/iman-nabil-39168789?trk=hp-identity-namehttps://www.facebook.com/emannabilali

eman is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Eman's full profile and find more great talent and professionals to join your team.