Basic Info

Eman Nabil

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Recruitment Team Leader at Wasla Outsourcing

Experience Details

Recruitment Team Leader

Human Resources

Manager

- Hiring more than 200 candidates in 15 different vacancies according to the annual manpower planning.

- Implement the internal recruitment process, and increase the internal vacancies opportunities.

- Conduct job analysis process and update the job descriptions for more than 20 different positions.

- Supervise required training programs to ensure sufficient development.

- Payroll observation.

- Responsible for the newly comers orientation sessions, and developing the orientation’s program material.

- Develops a competency-based interview process.

- Deliver Recruitment & Selection services based upon managing Key Performance Indicators (KPI)


Company Details

Wasla Outsourcing

Cairo, Egypt

More than 1000 employees

Outsourcing/Offshoring

www.wasla.com

Jul 2016 to present (1 year 3 months)
HR Specialist at Wasla outsourcing company

Experience Details

HR Specialist

Human Resources

Experienced (Non-Manager)

- Employment forecasting and planning to decide how many employees and budget we need.

- Maintains personnel files in compliance with applicable requirements.

- Keeps employee records up-to- date by processing employee status changes in timely fashion.
- Prepares paperwork required to place employee on payroll and establishes personnel file.

- Meeting with managers to discuss their needs.

- Build pool of candidates.

- Developing job description and job specification and create it for any position.

- Recruiting and interviewing plan for each open position.

- Effectively fill open positions.

- Build and create applicant sources from inside the company by (Job Posting – Rehiring Former Employees – Succession Plan) and from outside company by (Internet – Advertising – Employment Agencies – ODRS – Walks in – Referrals).

- Call the potential candidates for the interviews and preparing interviews issues like (English test and IQ test).

- Inform applicants about the hiring procedures, working hours, benefits, and time off.



Company Details

Wasla outsourcing company

Cairo, Egypt

501-1000 employees

Public Relations and Communications

N/A

Dec 2015 to Jun 2016 (6 months)
Recruitment specialist at IMI International

Experience Details

Recruitment specialist

Human Resources

Entry Level

N/A


Company Details

IMI International

Cairo, Egypt

51-100 employees

Human Resources

N/A

Sep 2015 to Dec 2015 (3 months)
Operations Coordinator at Kidzania-cairo

Experience Details

Operations Coordinator

Operations/Management, Education/Teaching, Training/Instructor

Experienced (Non-Manager)

• Supervise and manage zupervisors keeping them on track by overseeing their work and analyzing their performance on a regular basis.
• Help and handle visitors and solve their problems
• Make sure that every establishment has all daily materials to start the shift.
• Train zupervisors and make them ready for dealing with kids
• Supervising the work activities and suggesting implementing changes, which will make the output more effective.
• Use the company’s proprietary online systems to manage daily tasks to include placing warehouse work order, daily sorting and data mining for daily reports.
• Plan, schedule and manage daily inventory to insure appropriate and timely inventory turns.
• Responsible for a team of 50 members.


Company Details

Kidzania-cairo (multinational)

Cairo, Egypt

501-1000 employees

Arts and Crafts , Education, Consumer Services

N/A

Jan 2013 to Aug 2015 (2 years 7 months)
Customer Service Agent at Vodafone

Experience Details

Customer Service Agent

Customer Service/Support

Entry Level

handling calls and help customers to solve their problems


Company Details

Vodafone

Cairo, Egypt

More then 1000 employees

Consumer Services

N/A

Jun 2011 to Feb 2012 (8 months)
Customer service representative at Etisalat

Experience Details

Customer service representative

Customer Service/Support

Experienced (Non-Manager)

ü Applying company policies and procedures.

ü Handling inbound calls.

ü Handle customers complaints.

ü Ensure customer satisfaction.

ü Know-how on how to deal with internal and external customers either on phone or face to face.


Company Details

Etisalat (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Apr 2010 to Jul 2011 (1 year 3 months)

Achievements


• Train zupervisors and make them ready for dealing with kids
• Supervising the work activities and suggesting implementing changes, which will make the output more effective.
• Use the company’s proprietary online systems to manage daily tasks to include placing warehouse work order, daily sorting and data mining for daily reports.
• Plan, schedule and manage daily inventory to insure appropriate and timely inventory turns.
• Responsible for a team of 50 members.



i have achievements as Telesales at Wasla Contact Center

Education

B.A of Mass Communication in Mass Communication, Radio & Television

Education Details

B.A of Mass Communication

Mass Communication, Radio & Television

Cairo University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Cairo University
2006 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ensaf Sery

Egypt

2006

A / Excellent / 85 -100%

N/A

Ensaf Sery
2006

Certifications

TOT
Jan 2015

Certificate details

TOT

Jan 2015

100 out of 100

N/A

N/A

Kidzania Cairo

N/A

Certificate details

Payroll and personnel

Aug 2017

100 out of 100

N/A

N/A

HCC

• Link between Compensation &

Training and Courses

English at AUC
Sep 2009

Training/Course Details

English

Sep 2009

AUC

General English Course level 7,8 and 9

Training/Course Details

Graphics Diploma

Aug 2010

Russian Cultural Center

Photoshop, illustrator, indesign, CorelDraw, Quark Express, Art work and design, Color theory

Training/Course Details

Conversation English

Oct 2012

Berlitz

Berlitz

Training/Course Details

English Conversation

Oct 2012

Berlitz

N/A

Training/Course Details

Communication Skills

Mar 2009

YLI

presentation Skills, Team Building, Leadership and Negotiation Skills

This profile is fresh!
Last update 6 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe IllustratorAdobe IndesignAdobe PhotoshopArabicArts And CraftsBeing ActiveCommitmentCommunication SkillsCompetency Based InterviewConsumer ServicesConversation EnglishCoordinatorCreativityCustomer ServiceCustomer Service AgentCustomer Service RepresentativeEducationEnglishEnglish ConversationEtisalatFlexibleGraphics DiplomaHR SpecialistHandle CustomersHandles StressHard WorkerHelping OthersHuman ResourcesKidzania-cairoKnow How To Work In A Flexible Environment And Can Adapt To Work Challenges QuicklyLeaderLearningManagementManpower PlanningMass Communication, Radio & TelevisionMicrosoft ExcelMicrosoft WordOffshoringOperations CoordinatorOutsourcingPassionPayroll And PersonnelPublic Relations And CommunicationsRecruitmentRecruitment SpecialistRecruitment Team LeaderSocialSupportTOTTeam LeadershipTelesales

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

5-7 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: High

:

1-3 years

Adobe Illustrator

Adobe Illustrator

: Intermediate

: Extreme - I love it!

:

1-3 years

Adobe Indesign

Adobe Indesign

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Coordinator

Coordinator

: Expert

: Extreme - I love it!

:

1-3 years

recruitment

recruitment

: Expert

: Extreme - I love it!

:

1-3 years

Manpower Planning

Manpower Planning

: Expert

: Extreme - I love it!

:

1-3 years

Team Leadership

Team Leadership

: Expert

: Extreme - I love it!

:

3-5 years

Know How to work in a Flexible Environment and Can Adapt to Work Challenges Quickly

Know How to work in a Flexible Environment and Can Adapt to Work Challenges Quickly

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Telesales

Telesales

: Expert

: Extreme - I love it!

:

Less than 1 year

Competency Based Interview

Competency Based Interview

: Advanced

: High

:

Less than 1 year

Key Skills

Leader, Hard worker, Flexible / Adaptive, Social, Handles Stress

Online Presence

https://www.linkedin.com/in/iman-nabil-39168789/https://www.facebook.com/emannabilali

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