EA
Eman Ahmed Aboellil
.Net Developer at Global Geobits
Hadayek Alkobba, Cairo, EgyptWork Experience
Technical Support AgentFull Time
Xceed
Dec 2012 - Aug 2014 -1 yr, 8 months
Egypt
- Job Details:* Identifies, researches, troubleshoots and resolves technical problems that customers may encounter. * Communicates with customers, using the latest technology and web based tools, to provide advanced troubleshooting solutions, to resolve technical issues. * Tracks and monitors the problem to ensure a timely resolution. * Identifies recurring problems and contribute ideas on ways to better solve these problems.
Education
BSc in Information Systems
Cairo University (CU)Jan 2008 - Jan 2012 - 4 yr
Activities
user experience Instructor at Microsoft TechClub
Student Activity
Feb 2011 - May 2011 -3 months
Media committee Head at TE Program / Faculty of Computers and Information - Cairo University
Student Activity
Jun 2010 - Sep 2010 -3 months
Media Organizer at TE Program / Faculty of Computers and Information - Cairo University
Student Activity
Jun 2009 - Sep 2010 -1 yr, 3 months
Teacher at Susan Mubark Science experimental center
Volunteering
Jun 2001 - Jun 2008 -7 yrs
Achievements
- 2 Gold medals for EGYPT in a drawing competition all over the Arab world. - won Egypt's music competition for schools twice. - organizing and contributing in more than 14 gallery
Skills
- Leadership
- Adobe Photoshop
- Technical Support
- System Analysis
- Planning
- J2EE
- MySQL
- System Analysis
- SQL
- human resource
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Languages
English
FluentArabic
FluentKorean
AdvancedItalian
Intermediate
Training & Certifications
Technical Writing
Al Nasr Company for buildings and construction·2009Soft Skills
SCCI'08·2009