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Imane Abd El Mohsen Ramadan

Customer Service and CRM Officer at Ceva Santé Animal

Maadi, Cairo, Egypt

Work Experience

  • Customer Service and CRM OfficerFull Time

    Ceva Santé Animal

    Mar 2007 - Present -18 yrs, 3 months

      • Education

      • MBA in Supply Chain

        Arab Academy for Science, Technology and Maritime Transport (AAST)

        Jan 2022 

      • Faculty of Economics and political science in Major Economics

        cairo university

        Jan 2000 - Jan 2003 - 3 yr

      Skills

      • Customer Support
      • Customer Service
      • Sales Analysis
      • CRM System

      Languages

      • English

        Fluent

      • Arabic

        Fluent

      Training & Certifications

      • • Training on CRM Application – Nov 2019 (Jakarta Indonesia)

        Ceva Santé Animal·2019

      • • Training On (Knowledge Management & JDE Process) Oct 2019 (Istanbul Turkey

        Ceva Santé Animal·2019

      • • Training on (Vanguard System – Sept 2016 (Libourne - France).

        Ceva Santé Animal·2016

      • • Training on (JDE ERP Financial System) -Jan 2012 (Libourne - France).

        Ceva Santé Animal·2012
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