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Eman Abd El-Hakim Ghareeb

Property Management& Real Estate Manager

Ain Sokhna, Suez, Egypt

Work Experience

  • Property Management& Real Estate ManagerFull Time

    EGYPT-TEDA INVESTMENT COMPANY

    Jan 2018 - Jul 2022 -4 yrs, 6 months

    Egypt , Suez

    • Job Details:-Develop pricing strategies, balancing firm objectives and customer satisfaction; -Establishes sale & rental rate by surveying local rates, calculating overhead costs, depreciation, taxes, and profit goals; -Attracts customers by advertising vacancies, obtaining referrals from current customers, explaining advantages of location and services; -Work closely with Property Managers and Agents; -Contracts with investors by negotiating deals and collecting deposit; -Manage daily and weekly marketing and reports; -Accomplishes organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments; -Manage the contracts process (Selling & renting) and pushing all other related procedures (uploading to system, get approval, sending notice to concerned departments, archiving and finally updating our database); -Manage all the procedures concerning returning the guarantee to the customers upon terminating the contracts.
  • Investment Attraction & Business Development Deputy ManagerFull Time

    Egypt Teda

    Feb 2015 - Dec 2017 -2 yrs, 10 months

    Egypt , Cairo

    • Job Details:-Developing a business strategy focused on financial gain; -Arranging business development meetings with prospective clients; -Locates or proposes potential business deals by contacting potential partners, discovering and exploring opportunities; -Responsible for the land selling; -Develop a growth strategy focused both on financial gain and customer satisfaction; -Conduct research to identify new markets and customer needs; -Promote the company’s services addressing or predicting clients’ objectives; -Prepare sales contracts ensuring adherence to law-established rules and guidelines; -Provide trustworthy feedback and after-sales support; -Develop entry level staff into valuable salespeople; -Identifies trendsetter ideas by researching industry and related events, publications, and announcements; -Dealing with the governmental authorities to keep the relation consolidation and get information when needed.
  • Property Management SupervisorFull Time

    EGYPT-TEDA INVESTMENT COMPANY

    Jan 2012 - Jan 2015 -3 yrs

    Egypt , Suez

    • Customer Service SpecialistFull Time

      EGYPT-TEDA INVESTMENT COMPANY

      Apr 2010 - Dec 2011 -1 yr, 8 months

      Egypt , Suez

      • Job Details:-Maintaining a positive, empathetic and professional attitude toward customers at all times. -Responding promptly to customer inquiries. -Communicating with customers through various channels. -Acknowledging and resolving customer complaints. -Knowing our products inside and out so that you can answer questions. -Processing orders, forms, applications, and requests. -Keeping records of customer interactions, transactions, comments and complaints. -Communicating and coordinating with colleagues as necessary. -Providing feedback on the efficiency of the customer service process. -Managing a team of junior customer service representatives. -Ensure customer satisfaction and provide professional customer support.
    • Education

      • Bachelor's Degree in Faculty of Arts

        Ain Shams University (ASU)

        Jan 2008 

      Achievements

      Awarded for being a monthly star of the Company in Oct. 2016; Awarded for being a monthly star of the Company in Jun. 2019; Awarded for being a monthly star of the Company in Nov. 2019; Awarded for being a monthly star of the Company in Jan. 2020; Awarded for being a monthly star of the Company in Jan. 2021; Awarded for being a monthly star& quality star of the Company in April. 2022

      Skills

      • Computer Skills
      • language
      • Sales
      • sales skills
      • Leadership Management
      • Negotiation
      • Customer Service
      • Communication
      • Time Management
      • Management
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      Languages

      • English

        Fluent

      Training & Certifications

      • Advanced Management Workshop

        Just HR (The Talent Network) ·2018
      • Branding Workshop

        Egyptian Council for Training & Development (ECTD) ·2016
      • Basic Business Skills Acquisition (BBSA/GRP)

        Sponsored By The Future Generation Foundation (FGF)·2009
      • English Conversation Course

        British Language Institute·2008
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