
Eman Abd El-Hakim Ghareeb
Property Management& Real Estate Manager
Ain Sokhna, Suez, EgyptWork Experience
Property Management& Real Estate ManagerFull Time
EGYPT-TEDA INVESTMENT COMPANY
Jan 2018 - Jul 2022 -4 yrs, 6 months
Egypt , Suez
- Job Details:-Develop pricing strategies, balancing firm objectives and customer satisfaction; -Establishes sale & rental rate by surveying local rates, calculating overhead costs, depreciation, taxes, and profit goals; -Attracts customers by advertising vacancies, obtaining referrals from current customers, explaining advantages of location and services; -Work closely with Property Managers and Agents; -Contracts with investors by negotiating deals and collecting deposit; -Manage daily and weekly marketing and reports; -Accomplishes organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments; -Manage the contracts process (Selling & renting) and pushing all other related procedures (uploading to system, get approval, sending notice to concerned departments, archiving and finally updating our database); -Manage all the procedures concerning returning the guarantee to the customers upon terminating the contracts.
Investment Attraction & Business Development Deputy ManagerFull Time
- Job Details:-Developing a business strategy focused on financial gain; -Arranging business development meetings with prospective clients; -Locates or proposes potential business deals by contacting potential partners, discovering and exploring opportunities; -Responsible for the land selling; -Develop a growth strategy focused both on financial gain and customer satisfaction; -Conduct research to identify new markets and customer needs; -Promote the company’s services addressing or predicting clients’ objectives; -Prepare sales contracts ensuring adherence to law-established rules and guidelines; -Provide trustworthy feedback and after-sales support; -Develop entry level staff into valuable salespeople; -Identifies trendsetter ideas by researching industry and related events, publications, and announcements; -Dealing with the governmental authorities to keep the relation consolidation and get information when needed.
Property Management SupervisorFull Time
EGYPT-TEDA INVESTMENT COMPANY
Jan 2012 - Jan 2015 -3 yrs
Egypt , Suez
Customer Service SpecialistFull Time
EGYPT-TEDA INVESTMENT COMPANY
Apr 2010 - Dec 2011 -1 yr, 8 months
Egypt , Suez
- Job Details:-Maintaining a positive, empathetic and professional attitude toward customers at all times. -Responding promptly to customer inquiries. -Communicating with customers through various channels. -Acknowledging and resolving customer complaints. -Knowing our products inside and out so that you can answer questions. -Processing orders, forms, applications, and requests. -Keeping records of customer interactions, transactions, comments and complaints. -Communicating and coordinating with colleagues as necessary. -Providing feedback on the efficiency of the customer service process. -Managing a team of junior customer service representatives. -Ensure customer satisfaction and provide professional customer support.
Education
Bachelor's Degree in Faculty of Arts
Ain Shams University (ASU)Jan 2008
Achievements
Awarded for being a monthly star of the Company in Oct. 2016; Awarded for being a monthly star of the Company in Jun. 2019; Awarded for being a monthly star of the Company in Nov. 2019; Awarded for being a monthly star of the Company in Jan. 2020; Awarded for being a monthly star of the Company in Jan. 2021; Awarded for being a monthly star& quality star of the Company in April. 2022
Skills
- Computer Skills
- language
- Sales
- sales skills
- Leadership Management
- Negotiation
- Customer Service
- Communication
- Time Management
- Management
Languages
English
Fluent
Training & Certifications
Advanced Management Workshop
Just HR (The Talent Network) ·2018Branding Workshop
Egyptian Council for Training & Development (ECTD) ·2016Basic Business Skills Acquisition (BBSA/GRP)
Sponsored By The Future Generation Foundation (FGF)·2009English Conversation Course
British Language Institute·2008