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Eman Abo el fadl Sultan

Retention Agent at Vodafone Ireland - VIOS

Maadi, Cairo, Egypt

Work Experience

  • Retention AgentFull Time

    Vodafone Ireland - VIOS

    Aug 2020 - Present -5 yrs

    Egypt , Cairo

    • cabin crewFull Time

      Flyadeal

      Jan 2018 - Oct 2019 -1 yr, 9 months

      Saudi Arabia , Jeddah

      • customer serviceFull Time

        Vodafone Uk/Irland

        Oct 2016 - Jan 2018 -1 yr, 3 months

        Egypt , Cairo

        • telemarktingFull Time

          FAS (financial advisor services)

          Jun 2016 - Oct 2016 -4 months

          Egypt , Cairo

            • Education

            • Bachelor's Degree in German

              Ain Shams University (ASU)

              Jan 2013 - Jan 2017 - 4 yr

            • High School - Thanaweya Amma

              Maadi Secondary School for Girls

              Jan 2012 

            Skills

            • Customer Service
            • Communication skills
            • Customer Relations
            • Sales
            • Call Center
            • Technical Support
            • Microsoft Office
            • Negotiation
            • Language Teaching
            • Translation

            Languages

            • English

              Fluent

            • Arabic

              Fluent

            • German

              Advanced

            Training & Certifications

            • Almun

              ain shams uni·2013
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