Eman Abdelsatar Mohamed

Account ManagerFull Time

• Job Details:1- Build and maintain strong, long-lasting client relationships 2-Act as the point of contact and handle customers’ individual needs 3-Set and track sales account targets, aligned with company objectives 4- dealing with the supplier in everything related to the products 5- Managing the official instagram page. 6- Dealing with everything related to the Shopify app. 7- Dealing with the influencers regardless of marketing our products with the lowest possible budget. 8- Ensure high levels of client satisfaction through regular communication, problem resolution, and proactive service offerings.

online sales teamleaderFreelance / Project

• Job Details:• Follow up daily tasks , provide the solution for critical issues • Supports sales agents to achieve their targets. • Provides direct coaching and training to the sales agents. • Covers sales agents in case of inability of any of them to handle a client. • Achieve growth and hit sales targets by successfully managing the sales team.

Medical Tele-sales & customer support coordinatorFull Time

• Job Details:1) Responsibility for sales in Medical account, including forecasting and target performance achievement within Egypt & KSA. 2) Responsible for representing Company products in a professional, forthright and ethical manner and within corporate guidelines. 3) Maintain records and send reports including Feedback and information about competitive products and activities. 4) Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution 5) Be sure we’re providing feedback on the products that meet the needs of our clients 6) Help customers understand their eligibility of benefits and claim status