EM

Eman Ahmed Mazhar

supervisor Export seafreight Overseas Operation at egyptian global logistics

Montaza, Alexandria, Egypt

Work Experience

  • Export Operations ExecutiveFull Time

    NORTH STAR LOGISTICS

    Nov 2018 - Present -6 yrs, 9 months

    • Export and Import specialistFull Time

      Navigator Egypt

      Apr 2018 - Oct 2018 -6 months

      • logistics coordinator Full Time

        sigma petrolume services

        Feb 2017 - Present -8 yrs, 6 months

        Egypt , Alexandria

        • supervisor Export seafreight Overseas Operation Full Time

          egyptian global logistics

          Nov 2015 - Present -9 yrs, 9 months

          Egypt , Alexandria

          • Job Details:deal with each step of the shipping process • track shipments and communicate with clients about the package's progress • coordinate shipping with customs agents for clearance on overseas deliveries • Deal with quotes from prospective shippers and handle claims with insurance companies if any shipment problems happen to occur. • provide efficient delivery logistics through data management • fill out export documentation • compute international fees for each shipment, and keep track of shipment payments and quotas • using automated systems that can identify shipments, collect data, and register packages with government agencies • handling all Sea shipments from point of origin to destination point • Partner with freight forwarders, ocean carriers, trucking companies or DC receiving, and ensure compliance with internal control procedures • Support daily compliance issues that delay the clearance of goods through the import entry process, and anticipate problems, diffuse situations and ensure that all freight is picked up and delivered on time • Track containers and resolve issues with ocean carrier, broker, or trucking company • Monitor container deliveries and empty returns against free time to minimize detention charges • Audit, process billings, and resolve payment issues for brokers, forwarders, truckers, and ocean carriers • Utilize metrics for critical events which include scheduling response cycle time, actual schedule versus buyer’s requested ship date and published lead time, and on-time shipping/on-time delivery performance • Assist DC operations with issue resolution for shipments received • Review delivery schedules and general operations and recommend service improvements or development of new deliverables • Complete specific goals, initiatives and long-range strategic objectives as assigned by the Import Logistics manager • Maintain functional expertise in the international freight movement and customs broker practices • Develop a thorough understanding of Academy policies, procedures and safety rules • coordinates the movement of goods in and out of the country, ensures compliance with customs barrier control matters, and negotiates freight rates and delivery schedules.
        • Education

          • BA in faculty of commerce english section

            Alexandria University (ALEXU)

            Jan 2006 - Jan 2011 - 5 yr

          • High School - Thanaweya Amma

            Mostafa El Nagar language school

            Jan 2006 

          Skills

          • Microsoft Office
          • Internet
          • Core PHP
          • Microsoft Outlook
          • overseas operations
          • Customer Service
          • account

          Languages

          • Arabic

            Fluent
          • English

            Fluent

          Training & Certifications

          • basic cargo & dangerous goods

            egypt air·2015
          • IELETS

            british council·2014
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