Eman Khaled Ali

AccountantFull Time

• Job Details:I responsible for managing monthly revenue collection from four real estate projects and submitted to the site electronic tax system government as electronic invoices also I preparing withhold tax table known name is model 41 and pay income tax and add value tax at the deadline additionally I am responsible for managing all inventory in the four projects storage all supplies help to Maintenance and operational the contraction site such as cement , steel , electronical and plumping materials . I track all supplies and materials used directly in the construction of units and make cost allocation for every unit by FIFO Method also I handle all account payable and account receivable as daily basis on the system Quick books and Odoo accounting software

Customer Service AgentFull Time

• Job Details:Efficiently handle customer complaints by identifying issues and providing effective and timely solutions to ensure customer satisfaction. Promote and sell Orange products and services while ensuring the accurate collection and verification of all required customer documentation. Coordinate with internal departments to resolve customer concerns and ensure seamless service delivery. Upsell and cross-sell value-added services to enhance the customer experience and increase revenue. Provide ongoing support to customers to help them achieve their KPIs and optimize their use of company services. Recommend initiatives and tools to uphold and enhance the company's image and strengthen customer relationships. Manage customer requests, maintain stock levels, and perform administrative duties to support daily operations.