ES
Eman Khaled Sayed
Executive Assistant at Yalla Dance Studio
6th of October, Giza, EgyptWork Experience
Executive AssistantFull Time
Yalla Dance Studio
Jul 2024 - Present -1 yr, 1 month
- Job Details:•Managed daily administrative operations, ensuring smooth scheduling, communications, and coordination across the studio. •Assisted with marketing and promotions for studio events, including social media management and email campaigns to increase audience engagement. •Collaborated with the creative team to facilitate rehearsals, ensuring schedules and resources were aligned with performance goals. •Provided direct support to the studio director, organizing meetings, travel arrangements, and maintaining executive calendars.
Technical Support AdvisorFull Time
- Job Details:Provided expert technical support to customers, resolving complex product issues and ensuring high levels of customer satisfaction. •Diagnosed and troubleshot product-related problems, offering timely and effective solutions via phone, email, and live chat. •Managed a high volume of customer inquiries while maintaining service-level agreements (SLAs) for response and resolution times.
Education
Bachelor's Degree in Biotechnology
Misr University for Science and Technology (MUST)Jan 2021
Activities
Social Media Manager at Aiesec In Egypt
Volunteering
Feb 2022 - Feb 2023 -1 yr
Local Committee vice president at Aiesec In Egypt
Volunteering
Feb 2022 - Feb 2023 -1 yr
Event Coordinator at Terre de Hommes
Volunteering
Jan 2019 - Feb 2019 -1 month
Skills
- Microsoft Word
- Canva
- Microsoft Powerpoint
- google sheets
- Administration
- Communication
- Meta business suite
- Social Media
- Marketing
- Content Writing
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Languages
Arabic
FluentEnglish
AdvancedFrench
Beginner
Training & Certifications
Affiliate and Partnerships Industry - Fundamentals
Partnerships Experience Academy (PXA)·2023Diploma in Fashion Design
Cairo Design District·2023