ES

Eman Khaled Sayed

Executive Assistant at Yalla Dance Studio

6th of October, Giza, Egypt

Work Experience

  • Executive AssistantFull Time

    Yalla Dance Studio

    Jul 2024 - Present -1 yr, 1 month

    • Job Details:•Managed daily administrative operations, ensuring smooth scheduling, communications, and coordination across the studio. •Assisted with marketing and promotions for studio events, including social media management and email campaigns to increase audience engagement. •Collaborated with the creative team to facilitate rehearsals, ensuring schedules and resources were aligned with performance goals. •Provided direct support to the studio director, organizing meetings, travel arrangements, and maintaining executive calendars.
  • Technical Support AdvisorFull Time

    Concentrix

    Jul 2021 - Jan 2024 -2 yrs, 6 months

    Egypt , Giza

    • Job Details:Provided expert technical support to customers, resolving complex product issues and ensuring high levels of customer satisfaction. •Diagnosed and troubleshot product-related problems, offering timely and effective solutions via phone, email, and live chat. •Managed a high volume of customer inquiries while maintaining service-level agreements (SLAs) for response and resolution times.
  • Education

    • Bachelor's Degree in Biotechnology

      Misr University for Science and Technology (MUST)

      Jan 2021 

    Activities

    • Social Media Manager at Aiesec In Egypt

      Volunteering

      Feb 2022 - Feb 2023 -1 yr

    • Local Committee vice president at Aiesec In Egypt

      Volunteering

      Feb 2022 - Feb 2023 -1 yr

    • Event Coordinator at Terre de Hommes

      Volunteering

      Jan 2019 - Feb 2019 -1 month

    Skills

    • Microsoft Word
    • Canva
    • Microsoft Powerpoint
    • google sheets
    • Administration
    • Communication
    • Meta business suite
    • Social Media
    • Marketing
    • Content Writing
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    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • French

      Beginner

    Training & Certifications

    • Affiliate and Partnerships Industry - Fundamentals

      Partnerships Experience Academy (PXA)·2023
    • Diploma in Fashion Design

      Cairo Design District·2023
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