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Eman Karam Moharram

Administrator at Sunrise Branches

6th of October, Giza, Egypt

Work Experience

  • Senior Customer Care RepresentativeFull Time

    Vodafone

    Feb 2019 - Oct 2019 -8 months

    Egypt , Giza

    • Job Details:▪ Handling UK customers promoters with outstanding performance ▪ Being promoted to second-line SME broadband senior ▪ Achieving the best contracts and deals with SMEs ▪ Maintaining high levels of customer satisfaction and customer service ▪ Acquiring excellent experience in dealing with sysyrem (Halo/ crystal)
  • AdministratorFull Time

    Sunrise Branches

    May 2014 - Present -11 yrs, 3 months

    Egypt , Giza

    • Job Details:▪ Supervising and maintaining superior staff performance ▪ Representing the nursery administration for current parents and newcomers ▪ Handling issues and discussing various subjects to improve the work environment ▪ Monitoring the English language teachers and conducting English curriculums ▪ Assessing the overall educational level and conducting monthly evaluations ▪ Organising monthly and annual events, trips, and various entertainment activities ▪ Conducting interviews for new applicants for job vacancies ▪ Training new English teacher to adapt to advanced and creative tools of teaching
  • Education

    • Bachelor's Degree in business administration

      Cairo University (CU)

      Jan 2014 - Jan 2018 - 4 yr

    Skills

    • administrating
    • Problem handling and high sense of commitment
    • Self confidence and self motivation
    • Software packages

    Languages

    • English

      Advanced

    Training & Certifications

    • Commerce

      Cairo university·2018
    • Human Resources

      Audi Bank·2016
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