
Eman Karam Moharram
Administrator at Sunrise Branches
6th of October, Giza, EgyptWork Experience
Senior Customer Care RepresentativeFull Time
Vodafone
Feb 2019 - Oct 2019 -8 months
Egypt , Giza
- Job Details:▪ Handling UK customers promoters with outstanding performance ▪ Being promoted to second-line SME broadband senior ▪ Achieving the best contracts and deals with SMEs ▪ Maintaining high levels of customer satisfaction and customer service ▪ Acquiring excellent experience in dealing with sysyrem (Halo/ crystal)
AdministratorFull Time
Sunrise Branches
May 2014 - Present -11 yrs, 3 months
Egypt , Giza
- Job Details:▪ Supervising and maintaining superior staff performance ▪ Representing the nursery administration for current parents and newcomers ▪ Handling issues and discussing various subjects to improve the work environment ▪ Monitoring the English language teachers and conducting English curriculums ▪ Assessing the overall educational level and conducting monthly evaluations ▪ Organising monthly and annual events, trips, and various entertainment activities ▪ Conducting interviews for new applicants for job vacancies ▪ Training new English teacher to adapt to advanced and creative tools of teaching
Education
Bachelor's Degree in business administration
Cairo University (CU)Jan 2014 - Jan 2018 - 4 yr
Skills
Languages
English
Advanced
Training & Certifications
Commerce
Cairo university·2018Human Resources
Audi Bank·2016