Eman Hussein Abdo
Customer Service Representative
Maadi, Cairo, EgyptWork Experience
Social ResearcherPart Time
The women and Memory Forum,El Zanaty
Jan 2015 - Sep 2015 -8 months
Egypt , Cairo
Education
** Oryol State University, Oryol — Very Good Jan 2016 - Jul 2016 in Oryol
Oryol State University,Jan 2016 - Jan 2016 - 0 Month
Bachelor's Degree in Faculty of Commerce,
Cairo University (CU)Jan 2015
Activities
Monitoring & Evaluation “Volunteer“ at Egyptian Foundation for Refugee Rights, EFRR
Volunteering
Aug 2018 - Nov 2018 -3 months
Receptionist at Catholic Relief Service, CRS
Volunteering
Oct 2015 - Dec 2015 -2 months
Achievements
Traveling. *Surfing on the Internet. * Practicing Sport. * Music *Reading
Skills
- Possess excellent communication skills
- .● Capability of working on own or as ateamwork member .
- ● Ability to perform effectively under stress .
- ● Adapt smoothly to changein the busness environment
- ● Microsoft WIndows .
- ● Microsoft Office ( Word - Excel - Power Point )
- ● Internet ( Excellent user of the internet )
- Customer Service
- Customer Care
- Customer Service
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Languages
English
IntermediateRussian
Intermediate
Training & Certifications
- Case Management System ,
Case Management System , 18-21 Nov 2018 .·2018