profile-img

Eman Ahmed Hassan

Export Sales Operation at Bahra Cables Company

Maadi, Cairo, Egypt

Work Experience

  • Export Sales OperationFull Time

    Bahra Cables Company

    Nov 2021 - Present -3 yrs, 9 months

    Egypt , Cairo

    • Job Details:1- Responsible to receive all inquiries from customers, sales engineers through Emails, Phones. 2- Review and analyze the inquiry if it needs for technical inquiry request (TIR) according to the specification append on the inquiry. Should be familiarized with the different types of cable specification. 3- Proceed on the creation of the quotation together with the offered price provided by the manager and will be sent back from the received email. 4- If Purchased Order received, print out of the PO will be provided attached with the quotation for metal booking to be used in the creation of sales order. 5- Proceed for the creation of Sales Order, alike to the PO received with the complete details specially for the delivery schedule which provided by the planning section for releasing. 6- After released, check the available materials to be reserved on the sales order and arrange it with the logistic team for dispatching of materials. 7- If the order is finalize and released, compile all the files from that order, attached with all the related documents and keep altogether until the materials are delivered and the order will be finished. 8- If the material is physically delivered, proceed for the print out of the commercial invoice with the signature and hand over to the sales engineer and to be sent to the customer and accounts department for their perusal and to be filed .
  • Sales Operations CoordinatorFull Time

    Mabany Edris

    Apr 2021 - Sep 2021 -5 months

    Egypt , Cairo

    • Job Details:Collect clients’ requests from all available sources . 2- Communicate with PCs regarding any conflict of duplicated client data. 3- Prepare the available units’ release request. 4- Fulfill the incomplete data of leads registered on CRM. 5- Update the detailed excel sheet of projects with sold, reserved or cancelled units. 6- Send the availability to Sales Team &brokers. 7- Distribute the needed documents to concerned departments to complete their cycle. 8- Reply on brokers or brokerage companies' requests. 9- Proceed on the brokerage company contract requisition form 10- Answer incoming calls &handle caller’s inquiries. 11- Provide administrative service for Sales Managers &other team members. 12- Generate leads status report on weekly basis. 13- Generate different monthly reports.
  • Sales Administrative AssistantFull Time

    Mirad

    Jan 2016 - Mar 2020 -4 yrs, 2 months

    Egypt , Cairo

    • Job Details:1. Performs administrative and office support activities for the Sales team Duties may include handling telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Ensures the efficient operation of all office functions and assist in the smooth running of daily business activities. 2. Prepares and modifies documents including correspondence, reports, drafts, end emails. 3. assists in the preparation of regularly scheduled reports, and provides general support to visitors. 4. Interact with other functional/departmental staff to understand all necessary work requirements. 5. Creates highly effective organizational and filing systems to the department.
  • Customer Service ClerkFull Time

    Etisalat Global Services

    May 2015 - Oct 2015 -5 months

    Egypt , Cairo

    • Job Details:• Technical support for UAE Account • Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
  • Education

    • Bachelor's Degree in Arts

      Cairo University (CU)

      Jan 2005 - Jan 2009 - 4 yr

    Achievements

    I have achievements in TOEFL Certificate from AUC Grade: 548 I have achievements in advanced Excel from HR International Business

    Skills

    • Customer Service
    • Microsoft Word
    • Microsoft Excel
    • Administration
    • CRM
    • Secretary
    • Admin
    • Computer Skills
    • Customer Service
    • Google sheet
    View More

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • advanced Excel

      HR International Busniss·2020
    • English

      AUC·2019
    • TOEFL

      AUC·2010
    • ICDL

      Future Generation Foundation ·2010
    • Business Skills Acquisition

      Cairo University·2009
    • CRM

      FGF cairo university·2009
    Share this Profile