
Eman Atef ahmed Elshourbagy
content specialist at yaaalla store
Ain Shams, Cairo, EgyptWork Experience
content specialistFull Time
yaaalla store
Feb 2018 - Present -7 yrs, 6 months
Egypt , Cairo
- Job Details:• Create and publish engaging content • Edit, proofread and improve writers’ posts • Liaise with content writers to ensure brand consistency • Optimize content according to SEO • Use content management systems to analyze website traffic and users engagement metrics • Manage content distribution to online channels and social media platforms to increase web traffic • Develop an editorial calendar and ensure content team is on board • Ensure compliance with law (e.g. copyright and data protection) • Stay up-to-date with developments and generate new ideas to draw audience’s attention • responsible for the items catalog data on our website • creating developing ,editing and managing the items content information for the allocates categories of products • list the new items and follow the process until it becomes live item and ready to be used • Update the listed items information (Selling price, stock Qty) • Item modifications (add item new info correct existed item info) • Make keywords for the items
content Specialist Full Time
tabaan
Feb 2017 - Feb 2018 -1 yr
Egypt , Cairo
- Job Details:• Create and publish engaging content • Edit, proofread and improve writers’ posts • Liaise with content writers to ensure brand consistency • Optimize content according to SEO • Use content management systems to analyze website traffic and users engagement metrics • Manage content distribution to online channels and social media platforms to increase web traffic • Develop an editorial calendar and ensure content team is on board • Ensure compliance with law (e.g. copyright and data protection) • Stay up-to-date with developments and generate new ideas to draw audience’s attention • responsible for the items catalog data on our website • creating developing ,editing and managing the items content information for the allocates categories of products • list the new items and follow the process until it becomes live item and ready to be used • Update the listed items information (Selling price, stock Qty) • Item modifications (add item new info correct existed item info) • Make keywords for the items
customer serviceFull Time
BDO Esnad
Jul 2016 - Feb 2017 -7 months
Egypt , Cairo
- Job Details:Careem Car Project: Professionally address incoming questions and requests from customers. Helping the customer to solve any problems and handling complains. Follow up with the customers till solving any problem and issues. Follow up with other departments to finalize the cases and solve any issues. Effectively report feedback in regards to customer concerns or service failures to management. Giving the support for company captains .
Education
Bachelor's Degree in Law
Ain Shams University (ASU)Jan 2012 - Jan 2016 - 4 yr
Achievements
Reading, swimming, kickboxing, fashion.
Languages
Arabic
FluentEnglish
AdvancedFrench
Intermediate
Training & Certifications
digital marketing
e-marketing·2018course lighting studio
(Cairo photography club) ·2016