Eman Abdelfattah Abdallah

office managerFull Time

Assistant ManagerFull Time

• Job Details:•Responsible for all communications with NBE and HSBC. •Submitting collection reports to NBE and HSBC. •Managing a team of collection and secretaries. •Responsible for salaries and commissions calculations for employees. •Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. •Arrange conferences, meetings, and travel reservations for office manager. •Compose, type, and distribute meeting notes, routine correspondence, and reports. •Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs. •Make copies of correspondence and other printed material. •Open, read, and distribute incoming mail and other material, and prepare answers to routine letters . •Schedule and confirm appointments for customers, or supervisors. •Set up and maintain paper and electronic filing systems for records, correspondence, and other material. •Collect and disburse funds from cash accounts, and keep records of collections and disbursements. •Coordinate conferences and meetings. •Establish work procedures and schedules, and keep track of the daily work of clerical staff. •Provide services to customers, such as order placement and account information. •Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions. •Supervise other clerical staff, and provide training and orientation to new staff. •Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications. •Writing reports that for customers and send them in the agreed format to the bank. •Review recorded calls on the recording system and make sure of its existence, according to the written reports. •Scan the monthly bills for the office expenses and send via email to the main branch. •Making invoices for customer payments and send to the Bank. •Print customer cases that sent from the bank and distribute to the staff.