ES

Emad Shendy

Collection Deputy Director at Total Credit Management

Downtown, Cairo, Egypt

Work Experience

  • Collection Deputy DirectorFull Time

    Total Credit Management

    Jan 2016 - Present -9 yrs, 7 months

    Egypt , Cairo

    • Job Details:Provide support to the Managing Director to ensure that Total Credit Management achieves its collection business objectives.  Manage the day-to-day collection and marketing operational activities.  Mentor the collection teams and oversee the collection procedures. Make sure the employees comply with the company’s policies.  Monitoring Accounts and payments to identify overdue accounts.  Negotiate payment plans with customers if required. Collaborating with different stakeholders to set up suitable payment plans.  Report the status of accounts receivable/collections.  Initiate legal proceedings or work with legal teams when necessary to recover outstanding debts. Promote for the company through attending international conferences, working with the current global partners, associates, and clients.
  • Collection ManagerFull Time

    Total Credit Management

    Dec 2007 - Feb 2016 -8 yrs, 2 months

    Egypt , Cairo

    • Job Details: Provide daily supervision, support, and work direction for the collection team.  Motivate and direct staff to the efficient resolution of collection techniques, and ensure to meet the company’s targets and deadlines, meanwhile make sure that collectors practices comply with the company’s and client’s policy.  Determine appropriate distribution of accounts among debt collectors based on degree of Complexity and volume.  Directly or through staff, work & negotiate with delinquent Debtors.  Prepare performance Reports to country manager such as Monthly Collection report & status report of overseas cases.  Handle overseas cases, directly or through TCM Group members worldwide
  • Education

    • Bachelor's Degree in Accounting

      Cairo University (CU)

      Jan 1998 

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Advanced
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