Emad Shedeed

Accountant

• Job Details:Prepare and analyze financial reports, ensuring adherence to accounting standards and company policies. Perform account reconciliations to identify discrepancies and ensure accuracy in financial records. Monitor cash flow and develop forecasts to maintain adequate liquidity for operations. Oversee invoice processing, ensuring timely payments and maintaining strong vendor relationships. Conduct financial data analysis to support management in strategic decision-making. Coordinate with the external audit team to ensure seamless audit processes and compliance with regulations.

Cashier

• Job Details:Processed daily customer transactions, including cash, credit card, and digital payments, with accuracy and efficiency. Monitored cash drawer balances, ensuring proper handling and adherence to company cash management policies. Generated daily financial reports to reconcile sales data and identify any discrepancies. Maintained accurate records of receipts, refunds, and voided transactions. Addressed customer inquiries and resolved complaints to ensure satisfaction and repeat business.

Call Center

• Job Details:Resolved customer inquiries and complaints efficiently, ensuring high levels of satisfaction. Logged detailed customer interactions into the CRM system for tracking and follow-up. Provided accurate information and tailored solutions to meet customer needs. Supported the sales and technical teams by escalating complex issues when necessary. Participated in training sessions to stay updated on product offerings and customer service protocols.