Emad Saudi

It Technical Support Engineer at POST DISTRIBUTION COMPANY (PDC)

Suez, Suez, Egypt

POST DISTRIBUTION COMPANY (PDC)

Feb 2017 - Present -8 yrs, 6 months

Job Details:- Troubleshoot desktops, laptops, printers & network problem. - Maintenance and monitoring of computer networks and systems. - Provide IT technical support for local and remote users. - Perform installation, configuration and troubleshooting of hardware, software and lan infrastructure. - set up new users' accounts and profiles and deal with password issues - Act as the first line support for hardware and software issues. - Installing and configuring USB or Ethernet Printers, scanners. - Perform the helpdesk activities including responding to telephone calls, email and employee's requests for assistance. - Installation and administration CCTV & IP Camera. - Monitoring Toners and Accessories of quarter. - Replacing or repairing the necessary parts.

HRFull Time

Gira Consultant Group

Mar 2015 - Jan 2017 -1 yr, 10 months

etisalat masr

Dec 2013 - Feb 2015 -1 yr, 2 months

BEE COMPANY FOR PAYMENT SOLUTION

Sep 2011 - May 2012 -8 months

Bachelor's Degree in information system
El Gazeera Academy
Jan 2005 - Jan 2009 - 4 yr
High School - Thanaweya Amma
El Malek Elsaleh Secondary school
Jan 2005

Mini MPA First Module ( Human Resources)
Sadat Academy·2012
Basic Business Skills Acquisition (BBSA)
Future Generation Foundation (FGF)·2009