Emad Samy Saed

visa service centreFull Time

• Job Details: Good knowledge at seviral types of visa.  Deal directly with customers face to face.  Identify customer's needs.  Understanding of customer expectations.  Handle and resolve customer complaints.  Process orders, forms, applications and requests.  Direct requests and unresolved issues to the designated resource.  Obtain and evaluate all relevant information to handle inquiries and complaints.  Maintain accurate customer records.  Communicate and coordinate with internal departments.