Emad Essam Rizk

senior tellerFull Time

• Job Details:To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers Process all the cash counter transactions accurately in accordance with the set objectives. Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault. Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs. Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance. Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to. Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.