Emad Isaac Morcos

Technical Manager at ODEC TS

Shubra, Cairo, Egypt

ODEC TS

May 2015 - Present -10 yrs, 3 months

Egypt , Cairo

ODEC TS

Jul 2014 - Jun 2015 -11 months

Egypt , Cairo

Gulf Bridge International

Jun 2011 - May 2014 -2 yrs, 11 months

Qatar , Doha

Job Details:• Handling & administrating the following servers: - Active Directory - Microsoft Exchange Server 2010 - Microsoft Lync Server 2010 - Microsoft Share Point 2010 - Forefront TMG - BlackBerry Enterprise service Server - Infrastructure (DNS, DHCP, File Server 2008 – 2012) - Microsoft Windows Server 2008 - Data Protection Manager - System Center Operation Manager - System Center Configuration Manager - Microsoft Office Communicator Server - SCVMM: System Center Virtual Machine Manager - Hyper-V: Microsoft Virtual Manager - Data Protection Manager - San Storages - Cisco Switches & Routers & Access Points. - Juniper Firewall. - Upgrading the Directory Service from AD DS 2003 to AD DS 2008. - Upgrading Exchange 2003 Mail System to Exchange 2010 Mail System - Upgrading ISA 2006 Array to TMG Array - Managing the Exchange 2010 Cluster - SQL Server Administration

Thomas Cook

Jun 2007 - Jan 2011 -3 yrs, 7 months

Egypt

Job Details:Senior Network Administrator Thomas Cook Overseas. • Handling Server Issues & Support Users - Technical Support to + 500 users, in different branches. - On call support - Active Directory Service - Exchange 2003 - 2007 - Cisco Call Manager V.4 - Cisco IP Phones - Associate Cisco Network equipment’s(Routers, switches) - Backup Issues - Dealing With all printers issues (sharing – manage – maintenance) - All Microsoft versions of OS -Client and Server- ones, even Windows Mobile - Linux OS “Red Hat, Fedora, Ubuntu”. (Good Knowledge)

Bachelor's Degree in Network and System Administration/Administrator
High Institute of Optical Technology
Jan 2000 - Jan 2005 - 5 yr
High School - Thanaweya Amma
ramses language school
Jan 2000