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Imad Mahgoub

Technical support

Jeddah, Saudi Arabia

Work Experience

  • Technical supportFull Time

    Mobily

    Sep 2013 - Nov 2021 -8 yrs, 2 months

    Saudi Arabia , Jeddah

    • Job Details:Troubleshooted FTTH issues, coordinated between departments, and ensured problem Resolution and customer satisfaction. Troubleshooted FTTH issues, coordinated between departments, and ensured problem Resolution and customer satisfaction.

  • It Support EngineerFull Time

    Ayman Qara

    Jun 2012 - Aug 2013 -1 yr, 2 months

    Saudi Arabia , Makkah

    • Job Details:Networks and Extensions Department, Makkah, Saudi Arabia Hardware and software maintenance, system configuration, Logistics Telecom, help in desk.

    • Education

    • MBA in Informaionsystem

      Victorian Institute Technology

      Jan 2021 - Jan 2024 - 3 yr

    • Bachelor's Degree in Information technlogy

      sudan university of science and technology

      Jan 2007 - Jan 2011 - 4 yr

    Skills

    • Problem Solving.
    • IT Help Desk
    • Proficient in Microsoft Office (Excel, Word, PowerPoint)
    • The Open Group Architecture Framework
    • Fiber to the home (FTTH)

    Languages

    • Arabic

      Fluent
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