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Emad Hamdy Abbass

Account Advisor at Raya Contact Center

Helwan, Cairo, Egypt

Work Experience

  • shift leaderFull Time

    delivery hero

    Jan 2018 - Jun 2020 -2 yrs, 5 months

    • Account AdvisorFull Time

      Raya Contact Center

      Jun 2017 - Present -8 yrs, 2 months

      Egypt , Cairo

      • Job Details:Account Advisor in MacDonald UAE Enaglish Q order management team complaint and inquiry team

    • SalesFull Time

      Etisalat Egypt

      Feb 2015 - Jun 2016 -1 yr, 4 months

      Egypt , Cairo

      • Job Details:work in retail department as sales and customer services and act as store manger specialist to deal with high value customer

    • Executive sales Full Time

      Vodafone Egypt

      Jul 2012 - Jan 2016 -3 yrs, 6 months

      Egypt

        • Education

        • Technical Diploma in IT

          Microsoft

          Jan 2012 - Jan 2013 - 1 Year

        • Bachelor's Degree in Education Industrial

          Helwan University

          Jan 2004 - Jan 2007 - 3 yr

        • Education industrial in Education industrial

          Helwan University

          Jan 2004 - Jan 2007 - 3 yr

        • High School - Other

          Galal fahmi

          Jan 2004 

        Skills

        • Call Center
        • ICDL
        • Sales
        • Customer Care
        • dispatcher
        • Logistics Operations
        • MCSE

        Languages

        • Arabic

          Fluent

        • English

          Fluent

        Training & Certifications

        • A+

          new horizon·2018

        • MCSE

          2011

        • ICDL

          Helwan university·2007

        • Renewable Energy

          New & Renewable Energy Authority·2006

        • ICDL

          New horizon·2006
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