Emad George

IT Manager

• Job Details:Monitoring and maintaining systems and networks performance. Clients support. Troubleshooting system and network problems and diagnosing and solving hardware/software faults. Replacing parts as required. Providing support, including procedural documentation. Following diagrams and written instructions to repair a fault or set up a system. Supporting the roll-out of new applications. Responding within agreed time limits to call-outs. Working continuously on a task until completion (or referral to third parties, if appropriate). Prioritizing and managing many open cases at one time. Rapidly establishing a good working relationship with customers and other professionals (e.g., software developers). Testing and evaluating new technology. Conducting electrical safety checks on computer equipment. Odoo account support. Internet support. Network support.