EE

Emad Elsayed

Chat Customer Service at Telecom Egypt

Giza

Work Experience

  • Chat Customer Service

    Telecom Egypt

    Mar 2024 - Present -1 yr, 5 months

    • Job Details:Handled all the company's customers daily with an average of 80 chats that include problems and inquiries.

  • Telecom Advisor

    Etisalat Egypt

    Jun 2023 - Aug 2023 -2 months

    • Job Details:Handled more than 70 calls per day, addressing customer inquiries and problems, resolving issues, improving operations, and providing exceptional customer service daily.

    • Education

    • Bachelor's Degree in Management Information System

      Naw3ya Academy

      Jan 2019 - Jan 2022 - 3 yr

    Skills

    • Effective communication
    • Problem solving and troubleshooting
    • Ability to work effectively within a team
    • flexibility
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