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Emad Fathi

IT manager

Dar Alsalam, Cairo, Egypt

Work Experience

  • It ManagerFull Time

    Faisal for brokerage

    Mar 2022 - Present -3 yrs, 5 months

    • Job Details:IT manager, Themar for brokerage and securities: • Provide leadership, vision, and management to the IT department • Work with the staff to assess and respond to IT needs • Manage an IT staff • Hold departmental meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff • Provide day-to-day supervision, and delegate work assignments for all IT personnel • Assist in providing appropriate training for IT support staff • Serve on planning and policy making. • Oversee the development, design, and implementation of new applications and changes to existing computer systems and software packages. • Responsible for the ordering, acquisition, inventorying, of hardware and software • Serve as primary contact with outside vendors like ISP's , Borasa IT and Makasa IT for agreements, and other major vendor interactions, Systems Operations and Maintenance • Maintain the integrity and continual operation of the IT network. • Maintain security and privacy of the information systems, communication lines, and equipment. • Develop, review, and certify all back-up and disaster recovery procedures and plans
  • IT managerFull Time

    Themar for brokerage and securities

    Jul 2010 - Present -15 yrs, 1 month

    Egypt , Cairo

    • Job Details:IT manager, Themar for brokerage and securities: • Provide leadership, vision, and management to the IT department • Work with the staff to assess and respond to IT needs • Manage an IT staff • Hold departmental meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff • Provide day-to-day supervision, and delegate work assignments for all IT personnel • Assist in providing appropriate training for IT support staff • Serve on planning and policy making. • Oversee the development, design, and implementation of new applications and changes to existing computer systems and software packages. • Responsible for the ordering, acquisition, inventorying, of hardware and software • Serve as primary contact with outside vendors like ISP's , Borasa IT and Makasa IT for agreements, and other major vendor interactions, Systems Operations and Maintenance • Maintain the integrity and continual operation of the IT network. • Maintain security and privacy of the information systems, communication lines, and equipment. • Develop, review, and certify all back-up and disaster recovery procedures and plans
  • Senior network manager Full Time

    Pioneers for brokerage and securities

    Apr 2009 - Jun 2010 -1 yr, 2 months

    Egypt , Cairo

    • Job Details:1-Planning, design connections and network devices. 2-Update network diagram in monthly basis. 3-Contact service providers for new communication lines and internet connections. 4-Make change controls and firewall monthly review. 5-Monitor communication & internet lines. 6-Tracking new connection implementation. 7-Comparing new offers and contacting ISPs. 8-Supervising contractors in network project and monitoring system. 9-Implement and configure routers, switches and firewall (Juniper Netscreen, Cisco Routers & Switches and Foundry switches). 10-Create HW backup and redundancy plan.
  • Technical call center managerFull Time

    Misr Information Services & Trading (MIST)

    Jan 2001 - Mar 2009 -8 yrs, 2 months

    Egypt , Cairo

    • Job Details:A-Borsa system: Supporting, troubleshooting and monitoring of customers links and routers status and solve LAN and WAN problems. Configuring CISCO routers for PPP or frame relay connections. Installing & Support our stock sites & programs. B-Internet system: Supporting and monitoring of customers internet connectivity for different leased lines connections. Ensuring proper operation for domain names & mail services. Installing and configuring different devices for both internet & borsa connectivity. Managing technical staff and monitoring call center cases And solutions and put the proper actions.
  • Education

    • BSC in communication

      Cairo University (CU)

      Jan 1993 - Jan 1998 - 5 yr

    • High School - Thanaweya Amma

      Amin El Raiaa

      Jan 1993 

    Achievements

    football, books, learning online courses, remote networking support

    Skills

    • Management
    • Cisco
    • Networking
    • Disaster Recovery
    • Management
    • Firewall
    • Telecommunication
    • Management
    • Microsoft System Administrator
    • Decision-Making
    View More

    Languages

    • Arabic

      Fluent
    • English

      Fluent

    Training & Certifications

    • ITIL v4 ITSM

      Udemy·2019
    • ITIL v4

      simplilearn·2019
    • ITIL v3

      Herotech·2015
    • MCSA 2012

      Herotech·2015
    • CCNA Securtiy

      Networkers·2015
    • CCNA

      Networkers Egypt·2014
    • CCNA

      Networkers·2014
    • CCNP routing course

      Ahmed Nabil center·2010
    • Microsoft Certified Systems Engineer

      Raya academy·2002
    • MCSE

      Raya academy·2002
    • CISCO CCNA

      Allied Consultants·2002
    • CCNA

      Allied Consultants·2002
    • Implementing and Supporting NT™ Server 4.0

      IBM Shooter training center·2000
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