
Emad Fathi
IT manager
Dar Alsalam, Cairo, EgyptWork Experience
It ManagerFull Time
Faisal for brokerage
Mar 2022 - Present -3 yrs, 5 months
- Job Details:IT manager, Themar for brokerage and securities: • Provide leadership, vision, and management to the IT department • Work with the staff to assess and respond to IT needs • Manage an IT staff • Hold departmental meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff • Provide day-to-day supervision, and delegate work assignments for all IT personnel • Assist in providing appropriate training for IT support staff • Serve on planning and policy making. • Oversee the development, design, and implementation of new applications and changes to existing computer systems and software packages. • Responsible for the ordering, acquisition, inventorying, of hardware and software • Serve as primary contact with outside vendors like ISP's , Borasa IT and Makasa IT for agreements, and other major vendor interactions, Systems Operations and Maintenance • Maintain the integrity and continual operation of the IT network. • Maintain security and privacy of the information systems, communication lines, and equipment. • Develop, review, and certify all back-up and disaster recovery procedures and plans
IT managerFull Time
Themar for brokerage and securities
Jul 2010 - Present -15 yrs, 1 month
Egypt , Cairo
- Job Details:IT manager, Themar for brokerage and securities: • Provide leadership, vision, and management to the IT department • Work with the staff to assess and respond to IT needs • Manage an IT staff • Hold departmental meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff • Provide day-to-day supervision, and delegate work assignments for all IT personnel • Assist in providing appropriate training for IT support staff • Serve on planning and policy making. • Oversee the development, design, and implementation of new applications and changes to existing computer systems and software packages. • Responsible for the ordering, acquisition, inventorying, of hardware and software • Serve as primary contact with outside vendors like ISP's , Borasa IT and Makasa IT for agreements, and other major vendor interactions, Systems Operations and Maintenance • Maintain the integrity and continual operation of the IT network. • Maintain security and privacy of the information systems, communication lines, and equipment. • Develop, review, and certify all back-up and disaster recovery procedures and plans
Senior network manager Full Time
Pioneers for brokerage and securities
Apr 2009 - Jun 2010 -1 yr, 2 months
Egypt , Cairo
- Job Details:1-Planning, design connections and network devices. 2-Update network diagram in monthly basis. 3-Contact service providers for new communication lines and internet connections. 4-Make change controls and firewall monthly review. 5-Monitor communication & internet lines. 6-Tracking new connection implementation. 7-Comparing new offers and contacting ISPs. 8-Supervising contractors in network project and monitoring system. 9-Implement and configure routers, switches and firewall (Juniper Netscreen, Cisco Routers & Switches and Foundry switches). 10-Create HW backup and redundancy plan.
Technical call center managerFull Time
Misr Information Services & Trading (MIST)
Jan 2001 - Mar 2009 -8 yrs, 2 months
Egypt , Cairo
- Job Details:A-Borsa system: Supporting, troubleshooting and monitoring of customers links and routers status and solve LAN and WAN problems. Configuring CISCO routers for PPP or frame relay connections. Installing & Support our stock sites & programs. B-Internet system: Supporting and monitoring of customers internet connectivity for different leased lines connections. Ensuring proper operation for domain names & mail services. Installing and configuring different devices for both internet & borsa connectivity. Managing technical staff and monitoring call center cases And solutions and put the proper actions.
Education
BSC in communication
Cairo University (CU)Jan 1993 - Jan 1998 - 5 yr
High School - Thanaweya Amma
Amin El RaiaaJan 1993
Achievements
football, books, learning online courses, remote networking support
Skills
- Management
- Cisco
- Networking
- Disaster Recovery
- Management
- Firewall
- Telecommunication
- Management
- Microsoft System Administrator
- Decision-Making
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Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
ITIL v4 ITSM
Udemy·2019ITIL v4
simplilearn·2019ITIL v3
Herotech·2015MCSA 2012
Herotech·2015CCNA Securtiy
Networkers·2015CCNA
Networkers Egypt·2014CCNA
Networkers·2014CCNP routing course
Ahmed Nabil center·2010Microsoft Certified Systems Engineer
Raya academy·2002MCSE
Raya academy·2002CISCO CCNA
Allied Consultants·2002CCNA
Allied Consultants·2002Implementing and Supporting NT™ Server 4.0
IBM Shooter training center·2000