Emad Ahmed

Project Manager

Branch Manager

• Job Details:Managing a number of corporate clients with accountability of end to end planning and coordination in their travel arrangements, including reservation and ticketing, ground transportation, cargo and hotel accommodation. Establishing healthy business relations with dealers for securing repeat business & long term loyalty and work towards solving their queries and complaints & enquiries efficiently by strictly maintaining service level adherence. Regularly monitoring the performance of team members to ensure efficiency in rendering effective service. Handling customer grievances and generating reports as well as appreciation to the team.

Supervisor